Job description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.
In this role you will:
• Coaches the team in Agile practices that they have agreed to, i.e. Standups, retrospectives, reviews and ensures that they are followed
• Constantly works with the Product Owner and Business Analyst to re-prioritize the backlog as and when there are changes in scope or bugs arise or any issues surface
• Ensure the backlog is transparent, understood, and ready to be consumed by the team
• Actively plan for and participate in PI Planning meetings
• Evaluate budget for any feature that stands as a candidate for upcoming PI
• Clarifies to the team, the value which the customer hope to receive
• Facilitating the team to self-organize, enabling continuous improvement of change and run activities, aligned to the product roadmap and customer expectations
• Shield the team from interruptions during sprints to ensure that agile process doesn’t impede team progress.
• Provide support across the end-to-end delivery and run lifecycle, utilizing their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand
• Work as IT Service Owner delegate (ITSO) for Talent Intelligence systems, working closely with third-party service providers.
• Manages dependencies on other teams e.g. other Pods
• Ensures that Agile principles are supported by the relevant Agile practices, and that the practices do not become 'stale'
• Creates a working environment where team members feel safe to raise any form of impediments to them
• Facilitates raising of Risks, Issues, Assumptions and Dependencies and escalating relevant ones through the Project Manager
• Helps the team focus on continuous improvement, take responsibility for their actions, and mentors team members to become problem solvers for themselves
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
• Monitor ICE Exceptions, Unix/Linux Patching, Cyclic Patching, Performance and Stress testing for services, Data Backup Recovery Plans and Tests, DR Tests and Role-swaps Plans and Tests, Vulnerability Planning and Resolution Management.
Requirements
To be successful in this role, you should meet the following requirements:
• In-depth knowledge of Agile methodologies, SAFE, Scrum including certification. Running of Agile ceremonies and proficient in Agile tools.
• Ideally would have experience of handling IT Service Owner activities either as an owner or delegate.
• Excellent communication and interpersonal skills.
• Good deadline management and skills to highlight risk and propose mitigation plan.
• Team player, approachable and open to feedback.
• Strong leadership and management qualities with the ability to motivate and lead by example.
• Ability and experience of leading teams and pull them together to achieve common objectives
• Ability to prioritize work effectively and deliver within agreed service levels in a diverse and ever-changing environment
• High levels of judgment and decision making, being able to rationalize and present the background and reasoning for direction taken
• Excellent organization awareness
• Knowledge and experience in working with 3rd party vendors would be an added advantage
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India