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Job Description -
- Production of KYC profile to the highest quality standard & in line with the latest policies and procedures. Individuals are required to keep themselves updated on the latest procedural/ policy changes across all streams.
- Obtain & update all missing client documentation from client (with the help of the RMs / CLG) Sourcing & updating accurate and relevant client data from the internet & or other bespoke information providers.
- Following up on client profiles(In line with the latest escalation matrix) & making sure that all levels of signoff in line with latest Id matrix
- Take complete ownership of any profiles/tasks that have been assigned until stage of completion. This could be a new request or a request or work item that has been reassigned.
- Communicate clearly in writing with team members, Compliance, RM/GBM as required (Customer)
- Ensure one meets the set productivity target and Quality target month on month
- Profiles to be sent for audit (after receiving all information) within standard timelines that have been defined.
- Interfacing with Client Liaison Group, Compliance, Front Office and Relationship Managers where applicable especially on matters that involve escalation of pending and ageing profiles.
- Timely and accurate updating of the management information and / or control sheets as advised.
- Proactive and responsible approach to urgent requests and queries from onshore.
- Meet the needs and expectations of customers by ensuring that escalations and complaints are handled in a timely and appropriate manner.
- Develop and maintain excellent professional relationship with all stake holders.
- Proactively and constantly up skill oneself by getting adequate training from a client due diligence perspective.
- Ability to handle process initiatives like UAT, assessing and delivering the impact of policy changes, process re-engineering and perform the role of an SME going forward.
- Aide management in preparing reports and presentations with respect to the process
- Assume responsibility during crisis situations with respect to volumes, escalations, attrition etc.
- Understand & comply with all relevant policies & procedures issued by the Group &contained within the group
- Interpret regulatory/policy changes and understand their implications. Ability to establish action points arising out of the same and incorporate the impact within laid down procedures.
- Keeping abreast of developments within the financial regulatory environment and proactively educate the self and team on the same.
- To be aware of the relevant FIMs and GSM applicable to the process.
- Embrace and accept changes within the current business environment.
- Ensure implementation and adherence to audit and compliance requirements and proactively highlight potential issues to the management.
- Ensure zero operational / reputational loss.
- Participate in centre wide activities and various forums, sharing ideas to make KYCS a better place to work
· Excellent understanding of KYC, financial regulatory environment and AML risk implications.
· Thorough understanding of legal structures of various client types: financial institutions, corporate, quoted companies, private companies, funds, SPV’s etc.
· Proven skill sets in analysing implications of mergers and acquisitions on legal identities & ownership structures of Corporate, FIs & Funds.
· Sound knowledge of financial regulatory requirements.
· Ability to interpret complex changes in regulatory guidelines and assess impact.
· Excellent communication skills.
· Ability to work well under pressure with high degree of accuracy
· Good understanding of MS office and proven skills on banking platforms
· Self-driven
· KYCS experience for 12 months
- Minimum Graduation or as required for the role, whichever is higher
Useful Link
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You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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Issued by HSBC Securities & Capital Mkts
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