Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Manager.

BusinessWholesale IT

Principal responsibilities 

  • Strategies & transformation
  • Define and execute strategies for WSIT FEMS in line with WSIT strategies
  • Champion new ways of working across FEMS
  • Act as one-point contact for transformation activities, role reviews, work closely with stake holders and help to migrate,  insource and recruit
  • Location Strategy Execution
  • Workforce management
  • Understand workforce requirements/plans for FEMS and create operational structure to support execution of plans
  • Works closely with Value stream PMs to confirm and deliver workforce requirements
  • Champions local workforce strategy and ensures strong adherence 
  • Drives effective onboarding and offboarding processes
  • Vendor management
  • Develops and maintains excellent working relationships with Vendors and ensures strong management and understanding of Vendor demand pipeline
  • Vendor rationalization, Vendor consolidation
  • Value for Money - proactive review of roles and vendor spread, fixed price contract reviews
  • Facilitate non perm hiring
  • Finance
  • Ensures local inputs into annual Financial planning process
  • Cost Tracking & Analysis to revenue leakage /loss
  • Recommend solutions to save cost
  • Accruals
  • Compliance & Governance
  • Timesheet compliance, Mandatory trainings
  • Organization design
  • EC/Pioneer clean up
  • Proactive monitoring of KPI parameters to ensure FEMS is 100% compliant
  • Communication
  • Manage leadership communications and cascades as required
  • Ensure appropriate external communications and events take place to support level of recruitment and onboarding
  • Excellent communication and interpersonal skills
  • Have analysis and problem solving skills
  • Good written and verbal communication skills in English
  • Ability to understand customer requirements and concerns and ensure results meet their expectations
  • Delivery-focused with ability to pay attention to detail and ensure tasks are completed on time and to the required levels of quality
  • Ability to prioritize workload effectively in line with business priorities
  • Willingness to own work and problems and see through to completion and to resolve issues with limited assistance
  • Ability to contribute to a larger team; and a flexible approach to working hours and responsibilities.
  • Experience of programme/project reporting to senior stakeholders
  • Have some financial management / financial data analysis experience
  • Familiarity with MS Word, MS Excel, MS PowerPoint, Visio
  • Have both a teamwork and self-starter approach
  • Ability and commitment to deliver to tight deadlines
  • Creative and problem solving mentality
  • Aptitude towards system/business analysis


About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

Youll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***