Job description
Global Trade Solutions (GTS)
HSBC Global Trade Solutions is committed to helping companies of all sizes from every part of the world grow their business across borders. Offering a comprehensive range of forward-thinking supply chain and traditional trade solutions, the business has been repeatedly recognized by the industry’s most prominent publications and associations with numerous awards for its strength in combining innovation and service excellence with end-to-end customer solutions.
We are currently seeking an experienced professional to join our team.
In this role, you will:
Supply Chain Solutions (‘SCS’) is one of the key growth target areas for the GTRF product line within the CMB and GBM sectors and includes both the Payment Agency and Reverse Factoring products.
One of the key success factors of SCS programmes is the ability to market the benefits of the Supply Chain program to targeted suppliers in an effort to monetize each program, and ensure a great onboarding experience with the bank, followed by proactive management of program utilization.
The Supplier Marketing/Onboarding Manager will report into the Regional/In-country Head of Supplier Marketing/Onboarding with a dotted line to the Regional Head of Solutions Implementation. The Supplier Marketing/Onboarding Managers are responsible for conducting SCS portfolio analysis and supplier program management; to ensure that Supplier activity and utilisation is maximised for any deal assigned. The role holder will co-ordinate with regional and in-country Solutions Implementation teams to establish a supplier engagement and penetration strategy for their assigned Supply Chain programs. This includes the marketing of SCF programmes to their suppliers for all SCS programmes globally. The role will have accountability for complying with and executing on GTRF’s Supplier On-boarding strategies and contributing to building associated best practices, including the formalisation of Supplier on-boarding methodologies, creation of supplier marketing tools and techniques, supplier engagement strategies. This role will also be responsible for providing metrics on assigned deals to help define supplier on-boarding demand and capacity management globally and associated program / portfolio management.
This will be an individual contributor role within the Global Supplier Marketing/Onboarding team reporting to a Regional or In-Country Manager.
Requirements
To be successful in the role, you should meet the following requirements:
Essential:
• Client facing role
• Experience of working in a relevant busy and challenging environment
• Marketing/sales experience, especially in the MME/Business Banking segments
• Relevant experience driving customer excellence
• Multi-tasking and completer/finisher.
• Excellent planning and organisational skills with experience of working under pressure
• Excellent interpersonal, written and verbal communication skills
• Ability to prioritise workload effectively
• Experience of GTRF system and experience of working in the Trade and RF industry/business.
• Experience in or working with client experience, communications and Project management would be beneficial.
• Strong attention to detail and presentation preparation.
• Languages: Mandarin (written and spoken) & English (written and spoken)
Desirable:
• Degree or higher education
• Very strong understanding of bank and departmental procedures, functions and activities
• Experience of having worked in a Trade/RF environment
• Good computer and IT skills, including all Microsoft packages
• Experience or understanding of HSBCnet and cash management systems
• Multi-lingual. Cantonese will be a distinct advantage.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website./SS
Issued by HSBC Bank (China) Company Limited