HSBC Group

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.  

In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited.  Operating in Toronto and Vancouver, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group.  We have different capabilities that provide tools and processes to facilitate the functions, business and entities with their service management responsibilities.  

About Us 

MSS Tech is a c.7,000-strong diverse, talented, and resilient engineering group that partners with our business and wider-bank colleagues to deliver industry-leading technology services. Our clients feel safe in the knowledge that, for us, production always comes first, anything less is failure. We constantly challenge boundaries, whilst engineering with safety and security. Continually building on our strongest assets - our people, maximizing our potential, continuously stretching what it means to be a high performing organization.

About the Role

This role is for DCS (Derivative clearing services) for OTC clearing and role involves monitoring all the applications under the OTC Clearing on daily basis.

•          Accountable for the end-to-end delivery of different OTC Clearing projects, preparing a technical delivery plan and ensuring the timeliness are met.
•          Working with global operations team, resolving the queries, managing and prioritization of RTB JIRA's.
•          Defining scope and coverage for each release.
•          Liaising with product owners and DevOps engineers for clarity on stories, acceptance criteria and testing scope for RTB tickets
•          Creating and monitoring dashboard for TOIL activities.

As our Consultant Specialist you will:  

•          Own and monitor all the applications under the OTC Clearing.
•          Account for the end-to-end delivery of different OTC Clearing projects, prepare a technical delivery plan and ensure the timeliness are met.
•          Work with global operations team, resolve the queries, management and prioritization of RTB JIRA's.
•          Define scope and coverage for each release.
•          Liaise with product owners and DevOps engineers for clarity on stories, acceptance criteria and testing scope for RTB tickets
•          Create and monitor dashboard for TOIL activities.
•          Monitor and highlight any upgrade the OTC Calypso Infrastructure. Prepare Vulnerability mitigation plans and work with the team to implement it.
•          Define processes and tools best suited for the project. Should have the ability to work in a Dev Ops & Agile fashion.
•          Liaise with applications vendors for clarity of requirements and actively participate in discussion on version upgrades.
•          Anticipate and manage Operations expectations, fostering open and honest communication.
•          Drive platform improvement initiatives like improvement of performance, production stability.
•          Understanding of issues within team and galvanizes others to achieve goals.

What Your Day will Look Like

•          Monitoring all OTC application for eastern time zone.
•          Working with global operations team, resolving the queries, managing and prioritization of RTB JIRA's.
•       Defining scope and coverage for each release.
•          Liaising with product owners and DevOps engineers for clarity on stories, acceptance criteria and testing scope for RTB tickets
•          Willingness to engage with business users and key IT stakeholders outside of direct area of responsibility and manage expectations
•          Joining the handover calls with Global team to make sure daily handover happens smooth.

You´ll likely have the following qualifications to succeed in this role:  

•          Strong experience on Calypso (v16 and above) and Collateral business.
•          Acquired experience of migrating all the tooling and monitoring functionality whilst upgrading Calypso.
•          Excellent testing skills on various modules as per business needs in Calypso.
•          Exposure to various SWIFT messaging systems and SWIFT products like Alliance Access.
•          Strong experience on various monitoring tools like Geneos, Splunk, Patrol, GraFana
•          DevOps & Tooling expertise with exposure to Continuous Integration and Automated Deployments using tools such as Git, ANT, MAVEN, Gradle, Groovy, Jenkins, Sonar, Ansible etc.
•          Strong Exposure on RDBMS (e.g. MS SQL, PostGres SQL).
•          Scripting knowledge using Python and shell languages (bash, KSH)
•          Excellent problem-solving, interpersonal, presentation and analytical skills.
•          Strong relationship management skills with proven history in dealing with stakeholders and globally distributed project teams.
•          Willingness to engage with business users and key IT stakeholders outside of direct area of responsibility and manage expectations.
•          Self-motivated, enthusiastic and proven rapid learning capability.
•          Experience working in a fast-paced, collaborative environment.

Skills highly preferred, but not mandatory:

•          Exposure in Clearing business and understanding of operational model of different Clearing Houses like LCH, CME, ICE, HKEX etc.
•          In-depth knowledge of Trade Life cycle, Trade processing and enrichment
•          Exposure to regulatory reporting guidelines by various regulatory authorities, e.g. FCA.
•          Strong knowledge of Global Markets traded products like interest rate, FX, Credit and Equity businesses

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in Canada. Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position.    

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.  

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.