Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Enablement Manager

Principal responsibilities

  • Support the successful delivery of Value stream outcomes in line with agreed delivery plans. Drive inputs/outputs for Programme Increment (PI) Planning and synthesize Quarterly Business Reviews memo updates
  • Co-ordinate & prepare materials for key Value Streams/Sub Value Streams ceremonies. Design & manage delivery dashboards for insightful visualization of flow of Capabilities and Features from Idea to Done, to support decision-making.
  • Ensure data is accurate and reporting the latest status for all the key parameters ( Features and Capabilities). Guardian of the change governance. Help provide oversight across Global and markets
  • Facilitate Change control around investment planning, scope, Objective and Key Results, features/capabilities.
  • Ensure the delivery pipeline is connected with financials and within capacity. Collect thematic learnings from retrospectives to ensure cross implementation (from a Value Stream perspective)
  • Monitor & control the Value Stream investment allocation, benefit projection & ensure they are captured in standard tooling. Manage financial guardrails, ensure controls are in place and variances are tracked. Manage resource capacity pattern
  • Monitor & control Value Stream, Sub Value Stream Commercialization tracking. Provide holistic view of the VS/ SVS’s financial performance and ensure those are in line with defined portfolio strategy, customer & business outcomes and Objective and Key Results.
  • Maintain continuous improvement plans to support the new Ways of Operating. Manage any PMO Analysts in the team to ensure they deliver quality work and meet the expectations of the programme

Requirements
  • Solid stakeholder management skills with a consultative approach to engaging with internal clients
  • A strong team player, proven team leadership potential
  • Strong planning and organizing, ability to see the big picture
  • Good written and verbal communication skills
  • Strong attention to details and technicalities

Hard Skills:

  • Master’s or Bachelor’s degree
  • 8-12 years of proven work experience as a Project Management Officer or similar role in product/ services organisations
  • Knowledge of industry standards in project, programme, portfolio management
  • Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word), PPM Tools, Collaboration tools
  • Working knowledge of coordinating projects run in Agile methodologies
  • Excellent organizational and technical abilities
  • Good interpersonal and multi-tasking skills
  • Relevant training and/or certifications as a Project Management Officer

What additional skills will be good to have?

  • HSBC Change Framework, Group Tools such as Clarity / Jira / Confluence / GPDM
  • Thorough understanding of Billing process, Cost Allocation Methodology, Cost recharges, Value stream Investment Plan, Management & reporting (Investments + Benefits) including GPDM Hierarchy
  • Relevant industry certification preferred PMP/P3O/MSP/MOP
  • Experience in managing a team
  • Certification in Agile.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***

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