Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. 

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realize the full potential of being part of HSBC. 

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Distribution Development and Support Lead.

Principal Responsibilities

  • Primarily accountable to the Head of Wealth Insurance Distribution and responsible for the overall distribution strategies formulation and implementation to drive and support high insurance growth and profitability from retail banking channel
  • Responsible for influencing and managing new business by providing targeted distribution support to maximise top and bottom-line benefits to achieve targets
  • Being the first point of contact for Insurance Specialists leaders, with a view to drive retail channel management in the aspects of relationship management, technical product support, training support
  • Work closely with all internal parties of HSBC Insurance to optimise end to end sales processes and to maximize customer, relationship management, and sales experience
  • Support product development with internal product teams by identifying new product opportunities based on competitive intelligence, market trends, customer demand and analysis
  • Manage and review distribution Management Information reports to monitor business flow
  • including tracking of sales, market trends and conducting retention analysis to manage business mix, market trends
  • Collaborate with different departments to drive the implementation of new insurance initiatives including Product, Marketing, Process, Regulatory, etc
  • Degree required with preference for advanced degree completion
  • Solid Experiences in Insurance or Banking focused on product, business development, marketing or sales
  • Specialist product knowledge in Life products with demonstrated experience of selling and customer servicing
  • Results orientated with emphasis on the customer and quality
  • Able to apply excellent commercial judgment and entrepreneurial thinking
  • Able to create a positive working relationship with senior executives internally and externally
  • Significant level of risk, sales quality and compliance awareness
  • Possess the technical and operational expertise and experience to deliver the full and complete customer and business partner quality experience individually and collectively
  • Be a self-motivated, pro-active, self-starter with the ability to act and perform with minimal direction or instruction
  • Customer driven with demonstrated commitment to improving customer experience
  • Strong interpersonal and communication skills with high written and oral proficiency in English, Cantonese and Mandarin

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.