Job Advert Details
Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Digital Business Services (DBS) is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition. 

We are currently seeking a high calibre professional to join our team as an FCR Operations Investigator.

Summary of main activity-areas and accountabilities


  • Investigate the alerts generated and ensure the suspicious activities are reported to MLRO/ Level 2 in accordance with regulatory requirements where appropriate.
  • Build on the knowledge of latest  Anti Money laundering trends
  • Adhere to the process requirements in accordance with established procedures and set standards.
  • Collect the necessary transaction background information / source documents for analysis.
  • Adhering to all relevant processes/procedures and liaising with Compliance department through Line management about new business initiatives at the earliest opportunity.
  • Responsible for creating and preparing detailed reports about the subject in question and match the content of the search with the same.
  • Summarize the findings in a clear and concise manner and support the report with evidences.

Customers  (External/ Internal)

  • Review daily process updates for defect free implementation.
  • Improve customer service and increase productivity. 
  • Provide accurate and valid referrals to the respective MLRO/ Level 2  

Team work

  • Acquire and share best practices relating to procedures / latest Anti Money Laundering trends to relevant processes / contingent sites.
  • Support to increase awareness of Anti Money Laundering across the section.

Operational Effectiveness & Control

  • Take necessary actions to mitigate the likelihood of any operational risk occurring.
  • Continuously assess the operational risks inherent in the business, taking in account the changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings and the impact of new technology.
Knowledge & Experience / Qualifications

Knowledge & Experience

  • University (BA) or (BS)
  • Two to three years of work experience
  • Preferably from the Commerce or Finance background (Bachelor's degree)
  • Knowledge of various Banking Products (Eg. Savings Bank Account, Current Accounts, Business Account etc)
  • AML Compliance awareness relating to Money Laundering, Crime and Terrorism.
  • General understanding of Financial Products and Markets.
  • Good understanding of Internet and its usage
  • Political, Social and Economic knowledge of countries that are major players in the global economy


  • Ability to speak and understand English and Vietnamese fluently (High Voice). 
  • Ability to write business letters and reports (High Written)
  • Strong decision making and analytical skills
  • Ability to understand and interpret numeric data.
  • Flexibility to work shifts.
  • Ability to work under pressure
  • Ability to build rapport with people.
  • Ability to maintain focus while working with voluminous data.
  • Ability to handle varied responsibilities.
  • Investigative skills
  • Ability to make a reasoned judgment from all the facts available as to whether activity on an account warrants suspicion of criminal activity.

You’ll achieve more when you join HSBC. 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited