Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of HBEG Clearing Cheques Officer

Why join us?

In Cash and Cheques department, we have two main processes, Cheque clearing and ATM operations, serving UAE, Egypt and Bahrain markets. Currently we are expanding the business entering new Markets and acquiring more operations.

Cheque clearing teams are responsible for processing the domestic cheques, demand drafts and cashier orders, while returning cheques that have discrepancies in the signature, cheque technicalities or due to insufficient funds.

ATM operations teams are responsible for managing the cash flow in the ATMs and resolving customers disputes in terms of cash refund and retained cards.

Both teams are also responsible for the settlement payments between HSBC and the central banks in the operating countries and between the different suspense and transitory accounts within HSBC.

Till 2018, Cash and Cheques department was only managing one process, which was UAE Cheque clearing. The team at that moment consisted of 7 employees.

Now, Cash and Cheque department includes 40 dedicated employees and still growing!

The Opportunity: 

 The Job holder will be responsible for:

  • Processing the domestic cheques (both Inward and Outward),
  • Verifying the signatures
  • Returning cheques that have discrepancies according to the local law and regulations in Egypt.
  • Settlement payments between HSBC and the central banks and between the different suspense and transitory accounts within HSBC.
  • Worldcheck screening for chques beneficiaries and drawers


What you’ll do: 

  • Ensuring that all activities are completed within the cut-off time and that all details are checked properly in a timely manner.
  • High speed and accuracy of processing, checking and approval.
  • Ability to use HSBC operational systems and applying relevant technical knowledge to perform job effectively.
  • Fraud/irregular transactions/ errors are identified and appropriate action is taken in accordance with procedures.
  • Maximizing the productivity and improving the quality to meet customer expectations & achieve maximum interest & profitability.
  • Adherence to compliance and internal policies and procedures.

What you will need to succeed in the role: 

  • University degree in Banking or Finance.
  • Accounting experience is preferable.
  • Fluent written English and oral communication skills.
  • Willing to work in shifts schedules.
  • Ability to work under the pressure of having short and strict timings.
  • Good Microsoft Office skills including Word, Excel, PowerPoint


What additional skills will be good to have? 

  • Very good communication skills and ability to work in a team.
  • Good problem solving skills.
  • Very good time management.
  • Multitasking.
  • Dependable.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”


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***Issued By: Digital Business Services | HSBC Electronic Data Service Delivery (HEDS)***