HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking a high calibre professional to join our team as a Head of Operations - Clearing Settlements Asia.

Why join us?

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

The Clearing & Settlements function is a utility within the MSS Operations construct servicing the Custody and Markets Operations functional divisions for Securities Services and Global Markets business.

The Opportunity:

The Head of Clearing and Settlement’s {Asia 1} will have accountability for the function across China, Indonesia, Thailand, Vietnam, Taiwan, India, Sri Lanka, Bangladesh and Mauritius– inclusive of where these locations are supported in the GSC. The incumbent will play a pivotal role in deploying and managing an end-to-end consistent operating model that encompasses full digital and client self-serve capabilities whilst providing a framework to nurture and develop our top talent into leaders of the future.

As the primary control owner, safeguarding the organization through effective risk management will be priority to creating and delivering a best-in-class operational capability that future proofs against organic business growth.  

Critical dimensions of the role:

• Take the lead role in driving initiatives to deliver strategic development of Clearing & Settlements organization, technology and operating model, continuously improving the control and process efficiency of the department.
• Leading for the business, ensuring that the business leadership is continually engaged in the service and agenda, both strategically and tactically.  The role has significant, direct interaction with the business leadership. Manage and deliver services in accordance with the functional and sector Service Level Agreements 
• The role works with the broader Clearing and Settlements leadership to implement strategic deliverables, maintaining active partnership and business interaction.
• Responsible and accountable for managing the RTB budget for Clearing & Settlements utility, including meeting financial targets.
• Develop the Clearing & Settlements utility management and leadership capabilities, focusing on succession planning to ensure current and future operational requirements are met.  Working in partnership with HR to develop and maintain a high-performance culture.

What you’ll do:

Impact on the Business

• Ensure strict adherence to the various risk and HSBC polices that exist within MSS.
• Manage and deliver services in accordance with the functional and sector Service Level Agreements 
• Drive and deliver the end-to-end target operating model whilst measuring and reducing the associated Cost Income Ratios associated with the operational activities.
• Partner with the Clearing and Settlements leadership group to seamlessly manage transformation activities and drive a culture of inclusiveness and seamless operational activities.
• Can influence the business effectively to avoid creating products or processes that compromise client, risk or cost.
• Ability to run the organization as a business, including managing to FTE and cost targets.  Has a detailed understand of variances against both.
• Ability to deal with senior business leaders, anticipating their needs and managing their expectations accordingly.

Customers / Stakeholders

• Connectivity to the Sales, Product / Product delivery, Risk Stewards Community and becomes a trusted partner to our clients (both internal & external)
• Drives and maintains the connectivity and inclusion across the global operational teams within Clearing & Settlements
• Forms a strategic partnership with both the Operational Design Implementation & Risk functions within Clearing & Settlements
• Drives partnership with Technology and other support functions to achieve seamless execution of the Clearing & Settlements aligned products.
• Manage interaction with the clients, including due diligence requirements.

Internal Control Environment

• Delivering operational excellence utilizing metrics management tooling deployed across all products and jurisdictions.
• Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
• Streamline operational procedures to minimize cost, enhance system automation and ensures service quality and productivity. 
• Protects the interests of the Bank and manage operational risk.
• Execution of operational activities within client Service Level Agreements

Leadership & Teamwork 

• Leads a large and diverse team towards achieving strategic objectives, delivering client service excellence.
• Ability to manage multiple streams of work at once covering different topics and stakeholders.
• Ability to develop management and leadership capability. 
• Ability to motivate and drive teams to support all functional stakeholder requirements and initiatives.
• Capable of leading work front to back, including engaging colleagues from Risk, Finance, Compliance and Technology

What you will need to succeed in the role:

• Exposure to Direct Custody & Clearing, Global Custody, Treasury Operations products and processes. 
  
• Proven experience of providing Clearing & Settlements Operations leadership and management within a Securities Services environment
  
• Strong leadership skills evidenced by achievement of objectives together with a track record of development of individuals.
  
• Proven track record of delivering scalable and sizeable transformational projects and change programs.
  
• Proven track record of healthy challenge to clients and support functions  
  
• Demonstrable experience of working in diverse and multi-cultural financial institutions
  
• Ability to manage sustainable and robust relationship across multiple business lines and geographies.
  
• Demonstrable risk management background and skillset
  

You’ll achieve more when you join HSBC. 
http://www.hsbc.com/careers

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Issued by The Hongkong and Shanghai Banking Corporation Limited.