Job description

Kubernetes Engineer

ig Bank Funding. FinTech Thinking.

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

We work in small, agile DevOps teams with colleagues around the world.

Following extensive investment across our Technology and Digital domains, we are currently seeking an experienced Kubernetes Engineer to join HSBC Technology.


The Internal Kubernetes Platform (IKP) is a Containers as a service (CaaS) cloud service model that allows users to manage and deploy containers, applications and clusters through container-based virtualization.

IKP provides an easy way to set up a container workload. Orchestration, which essentially automates key IT functions, is an essential quality of CaaS technology. CaaS is often considered to be a subset of IaaS (infrastructure as a service), but includes containers as its fundamental resource, as opposed to bare metal systems and virtual machines.

IKP is a hosting platform used buy our internal Application development teams to host their non-production environments, it also hosts their production environments that deliver services to HSBC customers, some of these apps are business critical systems (Tier-0).


Role Responsibilities

The Internal Kubernetes Platform (IKP) team follows a Site Reliability Engineering (SRE) model, this role will be working as an Engineer for IKP, the platform is based on GKE Kubernetes clusters, as well as the management of bundled services such as Istio and Prometheus. Members of the SRE team are expected to work closely with L1 support, Services Engineering, and the IKP Core team. Team members should address incidents and resolve issues, while striving to improve monitoring and build automation.


Objectives of this Role
Run the IKP clusters by monitoring availability and taking a holistic view of system health
Build tools and automation to manage platform infrastructure and services
Improve reliability, quality, and time to upgrade cluster and service versions
Measure and optimize system performance and resource utilization, and plan for future capacity
Build dashboards and visualizations to graph system health
Define system alerts and automate responses where possible
Provide operational support and engineering for multiple software development teams
Work with the senior team members on driving the platform forward to align with the Banks 2027 goals

Work closely with application teams that consume the IKP Hosting platform, however the IKP team is not responsible for the Application development of services deployed onto IKP.

Daily and Monthly Responsibilities
Gather and analyze metrics from cluster components and services to assist in performance tuning and fault finding
Partner with Core Engineering and Services Engineering teams to improve services through rigorous testing and release procedures
Participate in system design consulting, platform management, and capacity planning
Create sustainable systems and services through automation and uplifts
Balance feature development speed and reliability with well-defined service level objectives
Confirm the health of clusters to assist developers when they have issues deploying a new workload
Be proactive and identify opportunities where you and the team can provide increased customer service, reliability, and scalability of the IKP Platform


Required Skills and Qualifications
Strong communication skills, both verbal and written are a must
Be a team player
Ability to script in one or more shell languages, such as Bash or PowerShell
Ability to program (structured and OO) with one or more high level languages, such as Python or Go
Experience with Kubernetes, preferably GKE on-prem (Anthos)
Experience with distributed storage technologies like NFS, S3, and Software Defined storage platforms like Portworx or AstraDS
Experience with container registries, image scanning, and image signing
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks


Nice to Have
A high level Kubernetes certification (CKA or CKS - CKAD will be considered)
Expereince with VMware and other virtualization platform technology

Experience working/partnering with Vendors as early adopters

Come Power a Business that Defines How to Power the World

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.  HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

 We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

 As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

 Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 Recruitment Helpdesk:


Tel: +44 (0) 207 832 8500