Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist.

Business: Wholesale Technology

Principal responsibilities

  • Service Governance for Compliance, Regulatory and Cyber Risks.
  • Participation in Architecture Review and Governance.
  • Service Compliance for OS Patching, Vulnerabilities and Evergreening Issues.
  • Participation and Lead Major Incidents.
  • Participation In Post Incident Reviews.
  • Incident, Change, Problem and Capacity review and governance
  • Infrastructure Reviews
  • Application and Infrastructure optimization
  • Service Improvement via toil removal
  • Certificate ownership and governance
  • Stakeholder Management
  • Service Resiliency reviews and governance
  • Act as interface between Production Engineering and Application teams.
Requirements
  • Sound in IT Risk Management Skill,
  • Proven track record in application management and governance.
  • Exposure to software lifecycle(build, testing, transition, maintenance).
  • Infrastructure maintenance and management exposure.
  • Proven track record in IT as well business stakeholder management.
  • Experience on Incident Management, Problem Management, Event Management and Change Management and Capacity Management,
  • Exposure to service transition to move newly build services to live smoothly.
  • Exposure Cert maintenance and renewals, Infrastructure Patching, Evergreening, Vulnerabilities.
  • Lead the production issues to identify RCA and get it fixed by applications team to avoid recurrence.
  • Proven exposure to smoothly running DR/Roleswap activities for owned services.
  • Exposure to Agile methodology, DevOps.
  • Exposure to Payments Processing.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 ***Issued By HSBC Software Development (GuangDong) Limited***