Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Insurance
Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.
Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.
We are currently seeking a high caliber professional to join our department as Life Product Manager.
Principal responsibilities
- Drive and support end-to-end product development and implementation covering all distribution channels (Branch / Private Bank / Broker / digital); drive cross-department collaboration to ensure products and various product initiatives will be launched in a satisfactory and timely manner
- Prepare and review various product materials including but not limited to product specifications, product approval documents, policy provisions, benefit illustrations to facilitate the product development and implementation process while meeting internal product governance requirements
- Conduct UAT for both front end and back end system to ensure accuracy
- Conduct market research, competitive analysis and reports on a regular basis so as to gain insight on the latest market and product trend; provide management with necessary information and insight to facilitate for management decision
- Support ongoing product maintenance and post-launch initiatives
- Drive and support ad hoc product-related projects that may include end-to-end implementation flow and approval process
Requirements
- University degree holder
- Minimum of 5 years’ relevant experience, particularly in life insurance product development
- Good level of energy and enthusiasm, with the ability to work under pressure
- Strong business acumen and marketing sense
- Ability to navigate complexities and co-work with different levels of stakeholders
- Proficiency in both English and Chinese
- A team player with great sense of ownership and servicing mindset to ensure projects are delivered in a successful and timely manner
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