Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
With a network that covers 58 countries and territories, we serve our customers through our global businesses, we help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world. We have opportunities for you to develop your career in established and faster-growing markets. We are currently seeking an experienced professional to join this team in the role of Manager Digital Messaging
Responsibilities:
With the vast growth of digital channels, HSBC is recognizing the need to have strong focus in ensuring we deliver the best and most relevant digital capabilities. This is particularly important for HSBC Digital, as more and more customers migrate their transaction from Branches/Contact Center to Online. The jobholder is responsible to manage Digital Platform especially for Messaging Platform, to deliver communication to customer through the most efficient and effective channel to grow market share and achieve business targets. Manage Digital projects from building the case, prepare test script, perform testing and deployment
Qualifications
To be successful in this role, you should meet the following requirements:
- Indonesia Citizen only
- Understanding of Core Bank and supporting system
- Strong third party management skill
- Ability to work with technical leads, product manager and business stakeholders
- Experience in managing multiple, complex project and changing priorities and working effectively with Local as well as Regional team
You’ll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law. If you need any support or have any access requirements, we encourage you to inform us through email at recruitment.hrd@hsbc.co.id at the time of your application, so that we can support you through your recruitment journey