Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. 

We are currently seeking an experienced professional to join our team in the role of Manager Business Analyst

In this role, you will: 

  • The Technology Third Party Risk Management Senior Insight and Data Analyst role must demonstrate strong analytical skills, technical skills are desirable but not essential. The role will support the Technology TPM Insight and MI Lead with:
  • Role Purpose :The Technology Third Party Risk Management (TPRM) – Senior Insight and Data Analyst is responsible for supporting the Global Technology TPRO, IT Insight & MI lead and wider Technology TPRM team. There role will be to ensure effective governance and reporting provides oversight and operational management of HSBC Technology’s Third-Party Management portfolio.
  •  Role Context: Operating in a highly competitive environment, Technology leverages various Suppliers and other third-party engagements to provide efficient distribution channels. With presence globally, Technology TPM is a critical function that is responsible for managing day to day risk presented by these operations.
  • Customers / Stakeholders: The role will involve frequent liaison with a large range of stakeholders including: IT GBGF and Regional IT TPROs, Chief Control Officers (CCOs), Risk Stewards. Procurement: Global Third-Party Management (TPM), TPM Programme team , SOX reporting Programme , TPM Hub.
  • Governance: Utilising existing reports, designing new reports, dashboards and producing analysis to generate rich Third-Party Management governance materials (Cost, Risk and Performance/Incident related). Managing various sources as inputs and translating into meaningful outputs to convey key risk & controls positions and actions e.g. KCIs, Cyber or Contract Risk. Ensuring timely and quality submissions.
  • Oversight: Analyse TPM environment end-to-end to provide direction and visibility for all activities to be undertaken by the Technology TPRM team, scan TPM landscape (primarily systems, data, tools & processes) and provide insights to arising risks or issues. Escalate key items for attention and table facts to discuss collaboratively and propose next steps.
  • Managing Risk: Analyse TPM Policy, Frameworks, emerging themes, and standards crosscheck with Systems, Processes and Data. Identify risks or issues, innovate technical solutions to monitor and/or operate consequent actions such as remediation or exceptions.
  • Collaboration: Build close working relationships with key stakeholders across the Bank to ensure the Tech TPRM objectives, MI and tools are understood and used to manage of risks, controls, and issues.
  • Optimisation: Drive optimisation and improve the efficiency and effectiveness of the TPRM systems, processes, and data.
  • Incident Management: Support Incident Management related matters with data mining, analysis, and outreach surveys to create new datasets and MI supporting issue remediation and closure.

To be successful in this role, you should meet the following requirements:

  • Knowledge & Experience / Qualifications: Broad understanding of Third-Party Management risk disciplines. Ability to assess risk trends both internally and externally. Excellent communication, presentation and influencing skills. Ability to understand complex concepts. Good understanding of relevant analytics. Leadership skills to drive the discipline forward in a constantly changing risk environment. Knowledge of regulatory environment in the financial services or similarly heavily regulated sector. Able to cope with pressure and tight deadlines.
  •  Technical Skills:The Technology TPM MI team operate ~7 applications via visualisation tools with ~1600 users globally (TPEMs, TPROs, CCO, CIOs, TODs). Applications are in-production use for producing Governance materials, monitoring risks & issues and aligning tactical compensating risk & controls and guidance to ensure management TPM fulfils internal & external standards. The following technical skills are desirable to support business requirements: Visual: QlikSense, Data Studio, Cloud: Google Cloud Platform, BigQuery, Coding Languages: Python, Workflows: SharePoint, Confluence, MS Excel, VBA.
  • Leadership & Teamwork: Build strong working relationships with key stakeholders. Work closely with key stakeholders to improve governance materials. Maintain transparent communication channels with all relevant stakeholders.
  • Major Challenges: The role will require the jobholder to: Adapt to a rapidly changing landscape within HSBC and, externally, with regulators. Broad E2E process (Order to Pay) with exceptionally large data sets and multi-layered data relationships requiring daily/weekly reports e.g., Services to Suppliers to Engagements to Contracts to Cost. Possess people management skills to develop close and ongoing working relationship with stakeholders. The nature of the role requires effective influencing and co-ordination skills.

You’ll achieve more when you join HSBC. 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

Issued by – HSBC Software Development India