HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Payment Solutions (GPS) is made up of almost 10,000 colleagues across 58 countries and territories. This business is uniquely positioned to help clients make payments across borders, currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional, and country awards.

We are currently seeking a high calibre professional to join our team as a Senior Account Manager - Global Payments Solutions.

Principal Responsibilities

In this role you will

• Manage the liquidity and cash management needs of a portfolio of Local Corporates. Maintain relationships with key influencers in the client’s local or regional Treasury and Finance organisation
• Accountable for the identification of opportunities to deliver Client Service excellence locally, and globally; effectively managing any risks and issues
• Accountable for monitoring, completing, and guiding the completion of all global queries and local basic queries that may be assigned to others
• Be accountable for the retention of annual revenue of your portfolio of clients, including capturing opportunities and supporting growth of your clients (revenue targets included in scorecard)
• The role holder must have a strong understanding of the cash management business including identifying and dealing with actual or potential business or relationship risks
• Strong written and oral communication skills; must be able to put complex product and/or technical information into simple terms
• Gather and maintain specific intimate knowledge of their client’s Treasury operations and how they interface with HSBC products and services to deliver a superior client experience
• Engage and work cross functionally with various internal partners (Operations, Technology, Sales, and the RM) coordinating client interactions and recommendations relating to existing GPS business. Must be flexible and willing to go outside work assignment boundaries to ensure their client’s satisfaction

To be successful you will

• Strong knowledge of local and global cash management and clearing services, products, and techniques
• Good level of business acumen and commercial awareness, including economic, cultural, procedural, and regulatory issues
• Strong interpersonal skill and ability to thrive in a complex matrix environment with several stakeholders with differing goals/expectations
• Comfortable working in a fast-paced work environment; continually changing lines of communication, technological advances etc
• Excellent time management, planning and organization skills with ability to manage multiple time sensitive tasks
  
  Opening up a world of opportunity
  www.hsbc.com/careers
  
  HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
  
  Issued by The Hongkong and Shanghai Banking Corporation Limited.