HSBC Group

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Insurance - Corporate Benefits Department

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our department as Senior Business Development Executive.

Principal responsibilities

• Understand and provide excellent customer service, enabling customers to enjoy the full benefits of our MPF products at bank branches
• Build up close relationship with business partners and demonstrate strong market expertise
• Explore referral opportunities for various products  
• Participate in business activities and any ad hoc business programs and activities
• Complete business fulfillment process as appropriate
• Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers’ needs
• Assist to provide coaching and training to team members

• Minimum 2 years’ experience on MPF sales or customer services  
• Passes in the Insurance and MPF Intermediaries Qualifying Examinations as well as HKSI licensing examinations is a must 
• Highly motivated, positive attitude and accountable 
• Team player with a self-motivated mindset and genuine interest in banking or pensions industry 
• Good communication and interpersonal skills
• Effective problem solving skills  
• Proficiency in both English and Chinese, with good knowledge of application software
• Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery

If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.
 

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our  Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.