HSBC Group

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking a high calibre professional to join our team as a Senior Digital Investigations and Solutions Specialist.

Principal Responsibilities

In this role you will

• Support Product Owner in providing product (client statement, portfolio performance calculation, Digital solution etc.) SME
• Root cause analysis in production issue/process inefficiency and recommend solution
• Collaborate with different stakeholders (e.g., IT, OPS, Front Office etc.) to finalise and implement solution
• Manage the collection, collation and processing of project information from stakeholders
• Capture, analyse, design and document business process (including IT processes)
• Design solutions or change interventions
• Manage change activities which can include diverse tasks such as timeline planning to stakeholder engagement
• Manage the tracking and documenting progress and manage status reporting
• Assist in the implementation of the business plan
• Track statuses of project deliverables and milestones including risk and issue monitoring and co-ordination
• Provide management support to the Senior Digital Investigations and Solutions Manager - supporting activities planning – and support with governance maintenance - producing management reports, progress consolidation, status report, etc
• Compliance with external regulatory requirements, internal control standards and group compliance policy
• Develop a good level of understanding of the appropriate business systems of the Group

To be successful you will have

• University graduate with a degree or equivalent qualification in Business Administration or a related discipline 
• Strong analytical capabilities and learning ability, can quickly adapt to deal with new disciplines/projects and dig deeper into relevant business and IT knowledge
• Strong communication skills and presentation skills with good command of spoken and written English
• Excellent in multitasking and prioritization - able to work proactively, independently and under pressure against multiple deadlines
• Knowledge in financial product valuation and portfolio analysis is a plus (e.g., CFA)

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.