Job description

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer

Business: Wealth & Personal Banking IT

Principal responsibilities

• Provide support to the AM global and regional production systems and ensure systems and procedures comply with regulatory and internal audit processing requirements.
• Investigate and propose solution for the production issues and ensure minimum disruption to the business 
• Provide advice in their field of specialty to project team and technical support staff 
• Liaise with other technicians within IT Operations, Development and external suppliers to ensure the delivery of specified services, projects and tasks
• Liaise with regional and global team members to achieve objectives, resolve problems and incidents to ensure smooth running of the operations 
• Build solid working relationships with local IT teams, global AM support team, IT Operations teams and vendors 
• Develop own expert-level understanding of major local systems
• Participate in capacity and performance management to monitor and predict capacity requirements, ensuring that appropriate business and operational needs are satisfied and service level targets achieved
• Maintain awareness of operational risk and minimize the likelihood of it occurring
• Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators


Knowledge & Experience / Qualifications

• University graduate with a degree in computer science, information technology or a related discipline
• Solid experience in technical platforms including Windows server, SQL Server
• Ability to work independently and proactively under pressure with multiple deadlines
• Strong interpersonal and communication skills with good command of both English and Chinese
• Dynamic, self-motivated and flexible mindset, with good customer service skills
• Ability to prioritize work to successfully deliver service to agreed levels in a diverse and constantly changing environment
• A fast-learner and a good team player with strong influencing skills and strong sense of requirement or problem ownership


About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.
You’ll achieve more when you join HSBC. 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued By HSBC Software Development (GuangDong) Limited***