HSBC Group

Reporting to the Chief Distribution Officer, this role will plan, direct and implement the customer proposition, distribution and sales management strategies to maximize business growth and enhance customer satisfaction for the business.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Impact on the Business/Function：

   Lead and conduct a full review of Insurance Distribution performance and trajectory against current year plan and future opportunities. Develop and deliver an execution plan, focused on sales management, performance, incorporating both strategic and tactical actions to deliver significant improvement in sales performance and close the opportunity gap

Customers / Stakeholders：

   As this is a role within a manufacture that relies on its distribution partners, the individual in this role will be required to influence, manage and build strong relationships with the Sales and Distribution Team counterparts in Global Businesses and Insurance itself to be successful.

   Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

Leadership & Teamwork：

   Individuals are responsible for the work of other affiliated managers.

   Communicate a clear vision that is aligned to the overall HSBC vision, Values and goals, and inspires and engages people to create an inclusive, high performing, customer-centred culture.

   Lead, develop and motivate the team to attract, retain and develop the capacity, capability and talent to provide for succession and ensure delivery of business objectives.

   Set expectations, share best practice and manage, monitor, coach and develop team leaders and others to ensure that they maximise their performance, meet the required standards, and continuously develop their capabilities and experience.

   Lead and encourage constructive cross-region and cross-business teamwork by demonstrating collaboration and matrix management in action and challenging actions and behaviours that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers.

Operational Effectiveness & Control：

   Individuals are responsible for the work of other affiliated managers.

   Manage the processes, infrastructure and resources needed to deliver agreed team plans and targets, identifying and implementing improvements and collaborating with colleagues to maximise end to end integration, effectiveness and efficiency.

   Maintain a robust and efficient control environment to ensure good operational, financial and project management and compliance with HSBC policy and procedures, together with early identification and effective resolution or escalation of issues that arise.

   Contribute to the development, implementation and maintenance of a management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels.

   Implement and monitor the application of policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance.