Job Advert Details
Some careers shine brighter than others.
If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.
HSBC Digital Business Services (DBS) is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. DBS combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking an experienced professional to join this team in the role of Staff Account Servicing Cards and Loans
Responsibilities:
- Ensuring account servicing cards and Loans instructions are processed accurately & in timely manner.
- Responsible to maximize productivity as agreed standard.
- Responsible complaints, inquires, investigation is resolve within SLA and deliver excellent customer service.
- Proactively involve in in process improvement and streamlining projects
- Supporting team leaders in managing team capacity, improve productivity & service delivery.
- Supporting team leaders to produce MI and reports on timely manners
Qualifications
To be successful in this role, you should meet the following requirements:
- Good time management.
- Team player, yet independent.
- Have knowledge on WPB Unsecured Lending operations.
- Highly spirited.
- Fast learner, and easy to adapt to rapidly increasing challenges.
You’ll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law. If you need any support or have any access requirements, we encourage you to inform us through email at recruitment.hrd@hsbc.co.id at the time of your application, so that we can support you through your recruitment journey.t