Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of UXUI Designer

In this role, you will:

  • Elevate and strengthen UX Design as a practice.
  • Translate requirements into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences
  • Facilitate client's product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products
  • Design and deliver wireframes, user stories, user journeys and mock-ups optimized for a wide range of devices and interfaces
  • Enhance HSBC’s overall customer experience to create positive impact on people’s perception of the brand
  • Be the gate keeper in ensuring the UX is intuitive and consistent across journeys
  • Ensure design principles and aligned UX are clearly translated and articulated in the artifacts
  • Be the voice of the customer to build a customer experience driven culture
  • Work with stakeholders and customers to ensure the outcome of the project answers both customer and business needs
  • Devise and prioritize functions and features for the product
  • Assist the CX Lead, UI Lead, product management in creating and maintaining best in class experience for customers
  • Be the bridge between functional teams, increase communication to minimize gaps between UX flows 
  • Ensure an equal and balanced focus is maintained on operating and regulatory risks and ensure the Virtual Management Team positively identifies and mitigates these in a manner that protects the Brand.
  • Ensure regular and positive engagement with key support functions such as Risk, Compliance and HR to ensure alignment of policies and plans necessary to deliver a demanding transformation benefit target.
  • Implementation of Global Standards, Financial Crime Compliance and Risk considerations in an aligned manner within the context of the RBWM strategy through operational practice and planned activity
Requirements

To be successful in this role, you should meet the following requirements:

  • Graduate
  • Relevant industry experience and qualifications
  • Portfolio of work
  • Confidence to work independently
  • Works effectively and efficiently

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India