Job description

Wealth and Private Banking Supplier Manager for America’s

WPB offers a range of services, including personal banking, mortgages, loans, credit cards, savings and investments and insurance. Within WPB there are 6 global business functions, with 2.2bn AOP.


The WPB Supplier Manager for America’s would work with CIO and Business Managers, Finance Managers, PPM team, Procurement team, Group IT Cost Management team and IT Heads to ensure a consistent and effective approach to managing the following:


  • work with Service line mangers and BM for running cost board every week for America’s
  • Responsible for reviewing all request submitted to cost board from commercial review and supplier type
  • Contract Management and commercial management of supplier contracts
  • Manage and review supplier contracts for measuring service credits and ensure adherence to KPI’s are met by supplier
  • Review of SOW and providing commercial and operational observation
  • Creatively apply business and technical knowledge to enable, support and

review all aspects of third party spends

Develop and maintain communication at all levels across the organization to facilitate smooth and effective running of cost board operation and outcomes for WPB. Leading the Budget planning and forecasting process to Target, including challenging unrealistic forecasts;

  • Interface with the Business Manager, Finance Manager and Delivery heads in putting together third party demand;
  • Run third party risk management forum for WPB in America’s and also work as TPEM for critical engagements;
  • Ensure 100 % compliance of all Third Party Risk Management policy for all suppliers used by WPB IT in America’s
  • Run vendor governance and performance management forum for all strategic and high critical vendors of WPB IT
  • Run SCO initiative for WPB with central SCO team of IT
  • Develop demand management of third party across WPB IT
  • Create contracts calendar and renewal process for WPB IT
  • Interface with WPB Delivery organization and Architects for third party spend management
  • Work with CIO for third party demand, spend and planning




  • Typically educated to undergraduate degree level, masters degree preferred.
  • Experience and proven track record in vendor, cost and commercial management including cost reduction / optimisation programmes
  • Expert knowledge on IT Infrastructure technical platforms / technologies, execution of IT vendor management policies
  • Good understanding of the IT global delivery model and future roadmap
  • Strong leadership and management skills together with the ability to motivate staff from a variety of backgrounds
  • Ability to work in a multi geography, culturally diverse and time-zone separated management role
  • Good communications skills and ability to motivate and communicate at all levels of the organisation
  • Analytical with the ability to understand and resolve problems


HSBC is committed to building a culture where all employees are valued, respected and where their opinions count. We want to build a culture where our employees are comfortable in bringing their whole self to work, regardless of gender, age, sexuality, ethnicity, disability, religious belief, background, and any other aspect of personal difference.    At HSBC we are oriented towards guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member.

Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and car care”



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