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Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking an experienced professional to join this team in the role of Associate Vice President/Vice President – Credit Card Acquisition Manager.
Responsibilities:
- Prepare activation and acquisition campaigns with the excellent fulfillment process, and deliver the acquisition target and customer growth.
- Collaborate with channels, underwriting and analytics team to prepare, measure, monitor incoming leads or application, approval rate, and decline reason.
- Manage and develop alternate sales channels throughout digital, face-to-face channels, and strategic partners for acquisition.
- Liaise with all sales channels to devise effective sales strategies, review sales score cards, and achieve the target numbers.
- Work with credit risk to ensure sourcing is optimized, and sourcing policies are aligned to target segment.
- Review back end processes and document requirements to achieve TAT.
To be successful in this role, you should meet the following requirements:
- Experience in Credit Card especially in managing acquisition team.
- Record of accomplishment of successful implementation of acquisition strategy, which enable customer growth.
- Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.
- Strong analytical mind, self-motivated with good market sense.
- Highly organized, independent with strong initiatives.
- Analytical with strong business acumen and problem-solving skills.
- Excellent communication, presentation, and interpersonal skills.
You'll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.