Job Advert Details
Some careers have more impact than others.
If you are looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and
exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.
We are currently seeking an experienced professional to join our team in the role of Customer Propositions Operations Manager.
Principal Responsibilities
- Overlook Foreign Exchange (FX) Cash Issuance related activities ensuring sufficient Foreign Currency (FCY) cash float is maintained in the branch network for customer issuance, in line with regulatory framework and internal guidelines.
- To lead, direct and co-ordinate the proposition business activities primarily of International, FX and Insurance in line with business strategy.
- Deliver insurance solutions to our customers and maintain relationship with Insurance Partner.
- Continually reassess all risks inherent within the Insurance business model.
- Identify local variations and necessary tailoring of the overall proposition and products for relevance to local market, in accordance with Group standards and guidelines.
- Ability to manage the insurance business aligned with Bank’s new Target Operating models and management framework
- Ability to maintain insurance risk within the prescribed limits
- Foster Employee Banking Solutions (EBS) relationship via Corporate and institutional Banking (CIB) collaboration and lead EBS governance model
- Action audit points and issues in a timely manner.
Requirements
- Applicable for HSBC Sri Lanka staff only.
- Educational qualifications in business/ finance or marketing
- Experience in IWPB front line in customer management and product knowledge.
- Ms Excel, Ms Power Point & analytical skills.
- Thorough understanding of the IWPB business, regulations and risks impacting them
When applying, please submit a full resume. In the event you are shortlisted, please note that interviews will be scheduled within a day from cutoff date.
Your local internal application policy should also be followed.
Hiring Manager: Himashini Jayetileke
You will achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Recruiter name
Samuditha Samaratunga
Recruiter email
samuditha.samaratunga@hsbc.com.lk