HSBC Group

Business: Data Analytics Office

Open positions: 1

Role Title:  Assistant Vice President - Entity Maintenance GSC’s

Global Career Band: 5

Location (Country / City): India / Bangalore

Recruiter Name: Mangla Bawa

Why join us?

• Entity Maintenance (EM) is part of Data and Analytics Office (DAO) is responsible for set-up and maintenance of Client Entity Reference data and client unique identifiers in ERDS (Entity Reference Data System) Golden Source system. This involves setting up, independently validating the client legal entity status, and maintaining up to date client information for the Global Banking & Commercial banking (CMB) line of business.

• The function leverages globally consistent operating principles and a standard service proposition to deliver high-quality client data and its ongoing maintenance throughout the client life cycle with HSBC. The function operates globally as one integrated team with to provide service across the group.

• The function supports the onboarding process by undertaking initial client entity legal verification and then subsequently setting up trading accounts and loading settlement instructions. The function is supported by a hub-spoke model, whereby teams undertake all the processing work for over 56 countries and onshore hub provides business relationship management and support. Given the nature of the data function maintains, the team is also supporting client data readiness for Global Standards, various regulatory demands impacting GBM business including client off boarding.

The Opportunity:

HSBC Data & Architecture Office (DAO) promotes a data-driven culture across HSBC through our strategy of:

• Protect: To protect our data we need robust policies for data management and enhanced governance e.g., data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations.

• Connect: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers.

• Unlock. Value is unlocked when we deliver on the opportunities our well-managed data presents e.g., improving customer / colleague experience, increasing revenue, commercializing our data, optimizing capital, enhancing risk management, or reducing costs.

Role purpose

• HSBC Data & Analytics Office (DAO) promotes a data-driven culture across HSBC through its three key Pillars of Protect, Connect and Unlock. Entity Maintenance (EM) forms part of the DAO and supports the Protect pillar of the department. The EM Assistant Vice President role is critical for supporting the department strategy of ensuring client data is always fit for the business consumption.

• This role involves driving strategic initiatives that enhance the efficiency, accuracy, and security of data handling within the organization. The AVP is responsible for overseeing high-level data initiatives, managing complex projects, and fostering a culture of continuous improvement and innovation. By leading cross-functional collaboration, leveraging cutting-edge technologies, and fostering a data-driven culture, the AVP ensures that the organization remains at the forefront of data management excellence.

Governance and Committee Memberships (membership of ExCos, Risk Management Meeting)

• Nil breaches on conduct, data, and Information Control policy within the process. Immediate escalation on control failures and issues identified, followed by timely DES submission.

• Nil misses on regulatory reporting (BCAN, HKMA, EMIR, etc.).

What you’ll do:

Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)

Key responsibilities include some of but not limited to:

• Develop and execute a forward-thinking vision for the department, aligning with long-term organizational goals and driving technological innovation.

• Establish and enforce comprehensive data quality standards and metrics to ensure consistent data reliability.

• Conduct high-level data audits, identify discrepancies, and implement corrective measures to ensure compliance with regulations.

• Continuously evaluate and identify opportunities for Reference data project optimization and implement advanced data management techniques.

• Plan, execute and oversee large scale data management projects, ensuring timely delivery and alignment with the strategic deliveries.

• Collaborate with senior leaders across departments to ensure seamless data integration and address complex data challenges.

• Responsible for managing budget allocation and cost management for the team, ensuring optimal utilization of the available resources and led the department with cost effective solutions.

• Lead hiring processes to build and nurture a high performing team by recruiting and retaining the top talents.

• Continuously evaluate and identify opportunities for process optimization and implement advanced data management techniques.

• Collaborate with senior leaders across departments to ensure seamless data integration and address complex data challenges.

• Track key performance indicators, analyse trends, and provide actionable recommendations to the senior/executive management.

• Responsible for ensuring effective shift operations, including task prioritization, resource allocation, and smooth handovers to maintain operational continuity and address issues promptly.

• Optimize operational efficiency and streamlining operations with effective collaboration to increase efficiency and contribute cost saves.

• Collaborate with peers to oversee Risk Control matrices, ensuring robust risk management strategies.

Leadership & Teamwork 

• Maintain a visible leadership presence, being accessible and approachable to team members.

• Invest in the growth and development of team members by identifying skill gaps and implementing targeted training programs, thereby fostering a culture of continuous learning and professional growth.

• Maintain open and transparent communication channels within the team and with other departments, ensuring that all team members are informed, engaged, and aligned with the department/organization goals.

• Proactively mediate conflicts within the team to promote a positive and inclusive work environment where issues are resolved constructively.

• Serve as a mentor and coach to future leaders, providing guidance on career development.

• Establish clear performance expectations and conduct regular evaluations to provide constructive feedback.

• Establish a robust system for recognizing and rewarding outstanding performance while addressing areas of improvement.

• Demonstrate exemplary leadership qualities, including integrity, accountability, and a strong work ethic.

• Build and maintain strong relationship with the internal & external stakeholders, actively seek feedback, understand their needs, and ensure the team efforts are aligned with the broader organization goals.

• Promote a diverse and inclusive team environment where all team members are feeling valued and empowered to contribute. Encourage diverse perspectives and ideas.

What you will need to succeed in the role:

• Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Address control issues identified during BRCM reviews / audit, working closely with other support functions where cross-functional solutions are required.
• Stay ahead of the curve by keeping up to date with the latest developments in Reference data management and related technologies.
• Develop and implement crisis management plans including Business continuity plans (BCP) to ensure no service disruptions.
• Leverage the cutting-edge tools available internally to enhance consumer experience.
• Organize team-building activities to strengthen relationships and enhance collaboration within the team.
• Pursue continuous professional development through training, certifications, and industry events.
• Oversee the development and maintenance of comprehensive documents for the Reference Data Management process.
• Lead the planning and implementation of major data system upgrades and enhancements.
• Actively support HSBC People agenda such as Diversity & Inclusion, HSBC Exchange, etc.
• 100% completion rate of mandatory training assigned as part of continuous awareness and learning sessions.

What additional skills will be good to have?

• Analytical thinking and problem solving. (E)
• Excellent interpersonal skills – ability to work across organizations to understand the current data issues. (E)
• Excellent written and verbal communication. (E)
• Demonstration of supporting team members or customers either from a formal training or subject matter expert perspective.
• Prototyping, experimentation, development, and implementation of various analytical techniques using tools such as SQL, Python, Looker studio & MS Office applications.
• Identifying new opportunities and providing consultancy service to support delivery of complex analytics use cases.
• Experience in engaging with and communicating to technical and non-technical audiences and capable of identifying the best data solution to solve business problems.
• Design thinking capability to Inspire, Ideate & Implement solutions based on business requirements.
• Minimum Qualification: B. Com /B. Sc / BCA / B. Tech or equivalent degree (10+2+3)
• Data Analysis / Management, Mathematics, Engineering, or related education background with key areas including analysis, problem solving and programming skills.
• Masters in Finance, MCA, MBA or any additional qualification in finance or banking would be preferred.
• Should bring in experience in business process analysis, mapping current state processes, controls and adopt in defining future state processes in partnership with business and technology teams.

Link to Candidate User Guide:

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You’ll achieve more at HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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***Issued By HSBC Electronic Data Processing (India) Private LTD***