HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=8048&company=hsbcholdin&st=BF42843DB6AF82226A758D35A7D04846BFCE0CF1

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.   

We are currently seeking an experienced professional to join our team in the role of Advised Team Manager, Direct Mortgages.

The role of the Mortgage Team Manager is to coach, motivate and develop a team of Mortgage Advisers providing regulated advice relating to mortgage products and protection needs to customers in a highly regulated and complex environment. 

They will be accountable for the teams’ compliance, and professional standards, providing technical expertise and regulatory supervision. A Mortgage Team Manager will effectively demonstrate character, experience, and humility to create trust and influence. 

Your role will be to help others to become all that they can be. To be accountable for the creation and delivery of a robust infrastructure that governs financial and risk management, minimises cost and protects the HSBC brand whilst delivering against performance expectations.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

• Support the Head of Advised Mortgages to deliver the WPB mortgage and protection plan.
• Direct and visual leadership through continued engagement to ensure consistent delivery and alignment to strategy contributing to the successful delivery of ‘Best in Class’ standards.
• Drive and communicate operational change to ensure costs are contained, income is generated and operational risk is minimised. Understand and deploy numerous levels of Business Intelligent Data to translate into collective business performance that delivers maximum sustainable contribution.
• Drive and communicate operational change to ensure costs are contained, income is generated and operational risk is minimised.
• Engage with key stakeholders across the business to maximise the performance and results within the regulated mortgage environment.

 

To be successful in this role you should meet the following requirements:

• Essential: The minimum qualification requirement is the equivalent of a level 3 QCF qualification in regulated mortgage advice – typically CF1 and CF6. If the R05 is not held then this qualification must be achieved within 12 months of starting in role. Funding support for this part of the qualification will be provided.
• Essential: Relevant leadership experience in leading large teams in financial services
• Ability to plan development activities and gain commitment to change. The ability to use motivation and influencing skills across hybrid team and location structures.
• The ability to develop and maintain effective relationships with both team members and stakeholders outside of team.
• Be a champion of change and innovation across all elements of the customer and people journey’s and demonstrate ownership and common sense in everything, sharing best practice across teams and peers.

This is a hybrid working role with the base location as Swansea. 


Within HSBC certain roles are designated as Enhanced Vetting Roles. For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the Enhanced Vetting role, on an on-going basis. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an on-going basis.

This role has been designated as an Enhanced Vetting Role.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).