HSBC Group

Open positions:3

Global Career Band: 5IC

Why join us?

The Global Analytics Center (GAC), is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. The work done in GAC forms a vital input towards strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges. 
By leveraging the best of data and analytics capabilities to enable smarter decisions and drive profitable growth, GAC attracts a rich mix of resources across business consulting, data analysts, decisions scientists and advance analytics professionals. The global collaboration across various markets enables HSBC to leverage talents from the rich academic and start-up ecosystem to keep up to date with the latest in the industry.
Today, GAC has become a one-stop shop for the group’s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as Risk , Retail, Wholesale, Private & Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Human Resources, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management.

The Opportunity:

Information Management job family is designed to cater towards all the data needs of business. It covers sourcing of data and building structured data lakes, designing data marts generating Business Insights and hosting data in Cloud. Key responsibilities also include but not limited to: creation of a robust data foundation and continuous update of these datasets, to support Analysis and reporting, identify opportunities for data monetization, leverage BI and Visualization tools to deliver key business insights and develop self-serve BI solutions to empower the business to make informed decisions. The team members embed agile delivery methodologies to continuously keep refining the data models using new and emerging techniques. This team also acts as a bridge between IT and the business stakeholders.

What you’ll do:

•  The role is part of HSBC Global Data & Analytics team and is responsible for the management of all customer information and provision of analytical and data science deliverables for customer and banking initiatives and to support all RBWM activities. The individual is also expected to identify key trends that arise from the insights of customer data and work with other areas in RBWM to ensure they are taken account of.
• The suitable candidate should be a self-driven person and a leader by nature in taking full ownership of the deliverables. One should be technically profound and fully loaded with business acumen and communication skills. One will work hands-on with the Enterprise Data Warehouse and Jupyter environment for data and modeling process, and are required to deliver the results in a logical and ethical way to the stakeholders.
•  Design, formulate, and implement relevant solutions for the identified analytics project and convert analytical findings/solutions that will lead to achieving business goals (revenue growth, anti-attrition, and increasing customer engagement, etc.). During the process, closely collaborate with relevant teams/parties to obtain the supports required for these tasks.
•  Use company provided software tools to extract, collect, manipulate (e.g. subset and merge) raw data to prepare for further analysis. Then apply the appropriate analytics frameworks, statistic procedures or machine learning algorithms to analyze the data in order to provide actionable analysis findings. Interpret and present quantitative information as well as the findings in proper context so as to help in the investigations and decision making of the business.
• To design and develop robust, relevant data mining solutions – descriptive or predictive, the incumbent should flexibly and innovatively apply diverse modelling methods including (but not limited to):  decision tree, clustering, logistic regression, gradient boosting, neural network, random forest, support vector machine etc.
• . Manage the timely delivery of output and effectively communicate with all stakeholders.

What you will need to succeed in the role: 

• Bachelor (minimum with 6+ year experience) or Master degree  in relevant quantitative disciplines such as Statistics, Mathematics, Computer Science, Engineering, Operations Research, Physics or a related discipline with a focus on use of analytics and optimization to influence business decisions.
• Excellent hands-on analytical skills with proven ability to analyse complex data, identify key trends and opportunities, putting forward hypotheses and delivering recommendations.
• Mature and independent professional to drive analytics workstream with minimal oversight
• Train non-analyst stakeholders, teams and audiences to better use our digital analytics suite of tools.
• Able to work independently with guidance from remote teams.
• Excellent communication skills. Be able to understand the background of the audience and be able to communicate the message in an effective manner.
• Proven knowledge and experience of SQL, Python and other Database/Data Manipulation tools (eg max-compute, BI).
• Experience in data visualization tools and techniques – previous experience in Qliksense, Tableau or similar.
• Good experience and knowledge of one of analytics tools – Python/R/SAS/SPSS/STATA.

What additional skills will be good to have?

• Banking Industry experience
• FX/Payment/Deposit product knowledge
•  Digital Platform experience
•  Experienced with any cloud platform

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0171483&sys_kb_id=4c793c401b7a1c509e15553a2d4bcb35

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)