HSBC Group

Business: Wholesale Transformation 
Open positions: 1
Role Title: Associate Director, Business Analyst GSC’S
Global Career Band: 4
Location: Bangalore/Gurgaon/Hyderabad/Pune
Recruiter Name: Sahana 
Why join us?

WCL Services is an important contributor to the Group: it supports 80% of the revenues generated by Wholesale banking and forms a key part of the Group-wide transformation.

WCL Services is responsible for delivering high priority programmes to simplify, digitize at scale and automate the credit and lending journey, as well as supporting the creation of a new, globally consistent credit and lending organization serving both GB and CMB business lines which collectively build towards our vision of becoming a leader in digitally enabled domestic and cross border lending across network, by improving customer experience generating competitive advantage through use of data and participation in emerging borrowing models.

The Associate Director, Business Analyst will work with colleagues across multi-disciplinary teams to produce and own business user requirements, functional specifications, and business cases, validate, and prioritize project requirements. The Associate Director, Business Analyst will lead, contribute, challenge and advise effectively on areas within their scope, including internal committees / forums and support the provision of transparent and insightful feedback on status. They will communicate with clarity, impact and passion to inspire audiences and create a shared understanding and commitment
What you’ll do:

• Leading activity to identify, review and analyse business processes and systems to understand design implications across Business, IT and Operations

• Leading the design and reengineering of processes, where process is one of the many parts of the change, and provide detailed guidance on process design (considering risk, end-to-end and cost)

• Overall support to impact assessment for change requests on design, scope, time, budget, or effort on programme plan and provide accurate estimates for handling new requirements, design changes and scope.

• Analysis of Credit and Lending journeys to identify potential AI use cases.

• Documentation of detailed requirements for AI use cases, including identification of strategic data sources, business process updates and business requirements for technical teams

• Provide support to to the delivery lead, owning workstreams or packages of work to enable the successful delivery on new capabilities, including managing the rollout of newly developed capabilities to HSBC regions.

• Ownership over AI governance processes and required documentation for identified use cases.

• Overall support to impact assessment for change requests on design, scope, time, budget, or effort on programme plan and provide accurate estimates for handling new requirements, design changes and scope.

• Managing implementation of solutions

• Development of control structures and performance scorecards (KPIs) to ensure project milestones, budgets, resources, and employee engagement aspirations are met, implementing mitigating actions as appropriate.

• Management of external service providers

• Work with markets/regions to understand regulatory, customer and competitive landscape.

• Managing implementation of solutions

• Development of control structures and performance scorecards (KPIs) to ensure project milestones, budgets, resources and employee engagement aspirations are met, implementing mitigating actions as appropriate.

Leadership & Teamwork 

• Act as a role model to the team in business analysis and design best practices.

• Promotes innovative approach when devising solutions.

• Champions the benefits and utilisation of Agile delivery encouraging the appropriate deployment.

• Support and encourage constructive cross-country, cross function, and cross-business teamwork by demonstrating collaboration and taking prompt action to address any activities and behaviours that are not consistent with HSBC's diversity policy and / or the best interests of the business and its customers.

• Give timely, honest, and constructive feedback to others.

• This role may occasionally lead other analysts on projects or programmes.

• Trusted by colleagues and costumers to make balanced, fair decisions.

• Proven ability to motivate people to go above & beyond

• Able to adapt behaviour in response to feedback.

• Contribute to an environment of continuous performance improvement. Building an inclusive culture where diversity of thought and different perspectives is equally valued

What you will need to succeed in the role:

• Possess excellent Business Analyst skills.

• Strong analytical background with a high degree of attention to detail.

• Background working in cross-functional teams to drive requirements capture.

• Experience in identifying and documenting data solutions to support business processes.

• Experience in business and process analysis, change initiatives & re-engineering.

• Experience in planning and deploying both business and IT initiatives.

• Agile expertise - takes ownership of building agile capabilities in teams ensuring the right process are in place for agile requirement capture.

• Leading and empowering cross-functional teams

Others

• Industry recognized technical certifications desired i.e. Change Management, Master Black Belt – Six Sigma

• Evidence of self-development across a number of disciplines
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  You’ll achieve more at HSBC 
  HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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