Job description

Business: IWPB Technology

Open Positions: 1

Recruiter Name: Aaron Z Y CAI

Location: GZ

Why join us?

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

Our International Wealth and Personal Banking (iWPB) business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.

HSBC is on a journey to fully modernise its end-to-end technology estate. This will allow all iWPB brands to redefine its proposition to be truly customer centric and competitive in the market, whilst also becoming radically more efficient and resilient.

The Opportunity:

We have an opening for an Engineer Design Specialist, which offers an exciting, challenging and visible opportunity to join the Staff Channel & Self Service Team, working with agility and striving to achieve service excellence through all aspects of delivery.

The Engineer Design Specialist supports the development of an end-to-end solution to deliver to business outcomes, working closely with the design, engineering, propositions, and business teams. They are responsible for delivering in line with global patterns and strategies where appropriate and to align business requirements to technology solutions. They will provide consistent solution designs which will deliver expected Business Outcomes, satisfy all relevant regulatory requirements, and mitigate identified operational risks. Their primary stakeholders are Product Owners/Business, Technical Leads, Platform and Value Stream architects, and PODs.

What you’ll do:

Approachable manner and be a supportive team member with a collaborative attitude within a demanding, fun, fast paced Agile environment.

  • Proactive.

  • An abundance of drive, motivation, determination, dedication, resiliency, honesty and enthusiasm.

  • Personal maturity and confidence to listen, reflect and adapt upon what others communicate to you.

  • Excellent Stakeholder Management.

  • Keen Learner; Demonstrates Continuous Improvement.

  • Pragmatic.

  • Flexibility and composed under pressure.

  • Ownership.

  • Capable of communicating based upon the target audience.

  • Cultural awareness and sensitivity.

  • Builds Networks.

Requirements

Product Evaluation

  • The Vendor experience technology space is crowded and rapidly evolving with many competing vendors, the business will need to be supported in selecting products that meet their needs and requirements.

  • Risks and issues associated with vendor choices will need to be clearly articulated in terminology that can be consumed by the business, procurement and technology partners.

  • Impacts on the existing enterprise environment will need to be assessed in order to support informed decisions.

Solution Design

  • Defining the detailed end to end design for products and features in a way that supports the execution of the iWPB technology strategy and Future State Architecture (FSA) roadmap, articulating and addressing associated architectural risks, issues and technical debt.

  • Translating the requirements created by business analysts into the design for that solution, ensuring the products and services meet the customer needs and expected Business Outcomes.

  • Engage with relevant Stakeholders, Platform and Enterprise Architects who inform solution design.

  • Ensuring the design of the solutions are cost effective and maintained through the agile development lifecycle, managing the flow of the backlog of design activities.

  • Understanding the impacts of the solution on the existing enterprise architecture and proactively managing any risks or issues that may arise.

  • Ensuring the Non-Functional Requirements are consistently defined and architected into the design.

Communication

  • HSBC is a complex organisation with many external and internal stakeholders, communication is critical and must be adapted to the stakeholder group. 

Risk Management

  • Effectively manage & escalate risks/issues, to ensure there are no surprises for the PM &/or stakeholder where appropriate.

Governance

  • Ensuring the architecture undergoes appropriate level of assessment at the right stage throughout the agile process in line with the iWPB Governance process ensuring adherence to the Functional Instructional Manual.

  • Production of relevant risk based architecture deliverables are completed in accordance with iWPB governance process and quality standards.

  • Appropriate level of governance for any decisions when deviating from Reference Architectures, Strategies, Patterns or Policies.

  • Peer review and solutions design decision making verification and traceability.

  • Design Mindset.

  • Collaborating with the Enterprise, Platform and Value Stream stakeholders to evolve the architectural strategy and roadmap; looking for opportunities to improve the current landscape/enterprise.

  • Identify dependencies across multiple Platforms and Value & Sub-Value Streams; awareness of projects/strategies outside of the Value Stream.

  • Developing and growing a skillset to design for cloud and for resilient, robust, secure, adaptable and flexible solution.

  • Act as interface to other architectural groups both regional and at Group level.

Leadership

  • Providing leadership with individual PODs or working with a number of PODs to ensure consistency of direction.

Key Skills

  • Delivery experience.

  • Strong analytical and problem solving skills.

  • Technical expertise across Cloud Services, API and Integration, customer self service and staff channels, Digital domains.

  • Capability to influence and champion new ideas and technical direction within the organization.

  • Cloud certification or familiarisation with Cloud is beneficial (although support for certification will be supported within the role for the right candidate).

  • Ability to collaborate with the Business and Engineers to ensure solutions adhere to principles and direction set.

  • Ability to breakdown non-functional requirements into Infrastructure and Security designs.

  • Excellent Communication skills and the ability to adapt verbal and written communications to the appropriate audience to communicate at the right level.

  • Responsible for significant architectural decisions and provide justification for decisions taken.

  • Technical and business stakeholder management from developers to executive management.

  • Good understanding of the Business Functional Domains (with at least one function end to end); Operations and Frontline activities.

  • Awareness of Infrastructure Design and concepts.

  • Awareness on Integration concepts, techniques and patterns.

Knowledge of:

  • Data modelling and Data Architecture concepts.

  • APIs and Messaging infrastructure and standards.

  • Security concepts and design.

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6&searchTerm=IJP

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***

Recruiter name
Zhi Yong Cai
Recruiter email
aaron.z.y.cai@hsbc.com.cn