HSBC Group

GCB 4

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Business Architect.

Principal Responsibilities

• Attending Business Architecture decision forums and following up with Architects / Business Owners for any items ‘escalated to executive level
• Supporting the coordination of the Business and Architecture forum, including the preparation of monthly agendas and preparation amongst participants
• Maintaining WPB Business Services and owning the governance / change request process for updates
• Running working groups to resolve issues and agree, implement, and communicate process. improvements to optimize reuse of capabilities across markets and avoid unnecessary product variation
• Supporting ad hoc Business Architecture queries, gathering business information to inform decisions
• Managing (including capturing and socializing) the set of agreed business patterns for common business architecture problems across Value Streams
• Delivering on key HSBC Group-level business architecture priorities
• Building strong relationships with key stakeholders to support governance processes and resolution of architectural issues across the WPB portfolio
• Supporting value streams with architecture decisions required to progress delivery of new capabilities at pace
• Collaborating with Business Architecture teams in WPB’s business lines and other related stakeholders
• Collaborating with Group Business Architecture on Group-wide priorities
• Supports a customer centered culture, championing activities encouraging outstanding service and/or enhancing customer advocacy
• Acting as an advocate for the Architecture team, supporting building the understanding of stakeholders in the virtues of architecture approach to change delivery
• Ensuring to produce high quality outputs across all activities
• Enabling a culture of strategic and pragmatic thinking, balancing short-term decisions and investments with longer-term vision and objectives
• Mentoring and coaching less experienced members of the Architecture team

• A university graduate with degree in Business or Technology - related discipline
• Understanding of the retail banking and wealth management industry, including products, competitive landscape, regulatory environment, and digitalization/innovation trends
• Agile Ways of Operating, operational Value Streams, and Business Architecture frameworks
• Ability to grasp complex business and technology problems and design solutions to address these, understanding of technical design of digital capabilities across the layers of the technology stack
• Analytical skills to derive insight from large amounts of imperfect data and information
• Ability to take a commercial stance when evaluating architecture decisions
• Defining, establishing, and communicating new/improved governance and processes
• Preparing executive presentations to support decision making
• Coordinating and/or leading decision-making forums
• Knowledge of HSBC and WPB environment including strategy, products, processes, technology, and people
• Excellent communication, presentation, and interpersonal skills
• Strong stakeholder management / Relationship Management, with the ability to interact with and influence Senior Leaders as needed
• Well-developed analytical skills and the ability to get into the details, while also seeing and understanding the big picture
• Able to think laterally and take a pragmatic approach to issue resolution when necessary
• Ability to bring clarity to ambiguous situations and problems
• Capacity to work on multiple projects and prioritise effectively
• Highly motivated and able to work independently, under pressure and proactively in a fast-paced environment with multiple deadlines
• Demonstrate strong teamwork
• Experience of working in a global environment, working across cultures and matrix structures, ability to embrace diversity
• Positive, proactive, and can-do attitude

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.