HSBC Group

The Chief Executive Officer is the primary representative of HSBC Group in the country, accountable for directing all employees and resources towards the fulfilment of HSBC’s purpose and global strategy, embedding HSBC values and behaviours, the execution of in-country global business strategies; implementation and adherence to policies, standards, and controls; management of financial crime, affiliates and conduct risk; the Bank’s relationship with government, regulators, customers, employees and employee unions; and ensuring that the Group’s corporate responsibilities are fulfilled in the local communities in which we operate.

2.     Principal Accountabilities

 Strategy Execution

• Responsible, jointly with local Business and Product Heads, for strategy execution in the country. 
• The CEO will provide input into strategy formulation, led by global and regional business and product line colleagues, ensuring that it safeguards and increases the value-add of the country to HSBC´s network.

Target Setting and Resource Planning

• Ensure that a bottom-up view of the resources required to execute the strategy in alignment with risk appetite is embedded.
• Formulate an FRP to leverage Group capabilities to deliver a platform that supports the strategy. The FRP should result in goals for the country that deliver value to the global HSBC network, operating within the defined risk appetite, and ensuring horizontal coherence, collaboration and synergies.

Financial Performance

• Accountable for the execution of the approved FRP and its full financial performance, leading revenue and cost management discipline, driving business growth, championing client relationships and customer satisfaction and establishing an appropriate cost management framework to identify efficiencies.
• Chair the Country Management Committee, the primary in-country management forum, and the Country Executive Committee.

Risk Management

• Work consistently within Group risk appetite, following the Enterprise-Wide Risk Management Framework (EWRMF), and lead the proposal for the country risk appetite.
• Own all financial and non-financial risks associated with the business, including credit, technology, financial crime, regulatory, conduct and reputational, ensuring that local specific risks are adequately identified and managed.
• Responsible for ensuring compliance with HSBC Global Standards.
• Member of the Country Risk Management Meeting, the primary in-country risk management forum. 

Liquidity, Capital and ALCO

• Where applicable, responsible for ensuring coherent balance sheet management and funding strategy and that a sound financial position is maintained in terms of capital adequacy, liquidity, and provisioning.
• Member of the Country Asset and Liability Committee (ALCO).

People and Resource Management

• Accountable for the effective deployment of human capital in the country, ensuring that the processes associated with setting objectives, performance evaluation, pay, hiring, talent management, succession planning, diversity and inclusion are effectively implemented.

Community Engagement including Customers

• Represent and promote HSBC within the country to clients, employees, government, regulators, media, peers, chambers of commerce, Boards and other key stakeholders.

Values and Behaviours

• As the custodian of HSBC Group in the country, the CEO must protect the Group’s reputation and develop the organization, acting with high levels of integrity, driving appropriate conduct and behaviours and delivering fair outcomes for customers, setting a tone from the top that role models HSBC Values and Behaviours, setting exceptional standards for others and having a positive and lasting impact on all stakeholders.

3.     Principal Responsibilities

The Country CEO is accountable for (and has authorities to ensure) their respective legal entity’s / entities’ (as appropriate) continued compliance with all applicable laws and regulations. There will also be clear globally co-ordinated accountabilities and decision-making in relation to providing input and executing strategy, deploying capital, and planning and policy for the Global Businesses, Global Functions and DBS.  As the custodian of HSBC’s franchise in country, the Country CEO has to protect the Group’s reputation and develop the franchise. 

Key additional responsibilities specific to HSBC Japan. Responsibilities over the 4 Legal entities 

• HBAP (The Hongkong and Shanghai Banking Corporation, Tokyo Branch)
• IBKK (HSBC Securities (Japan) Co., Ltd.)
• AMJP (HSBC Global Asset Management (Japan) Ltd.)
• HSJL (HSBC Services Japan limited) 

4.     Priorities

Management of Risk and Governance

The responsibilities of the Country CEO are, in partnership with Regional Heads of Global Businesses, Global Functions and DBS:

• Build sustainable profitable businesses acting with high levels of integrity, maintaining a fiscally prudent balance sheet and protecting and enhancing the Group's reputation and brand;
• Ensure that a sound financial position is maintained in terms of capital adequacy, liquidity, allowances for impairment and other forms of provisioning, including hedging of capital;
• Proactively identify and assess emerging issues across the full spectrum of risks, including changes in economic conditions, and ensure that their impact on the country, Global Businesses, Global Functions and DBS is fully understood locally and regionally;
• Identify emerging situations where, as a result of changes in the risk environment and/or weaknesses in controls, residual risk is outside the approved risk appetite, ensuring that urgent remedial actions are implemented, escalating promptly where necessary;
• Ensure adherence to Global Standards, by proactively identifying key financial crime risks including those that pertain to the HSBC Group’s network of affiliates, taking immediate action to close any gaps in either the design or operating effectiveness of controls and mitigating residual risk.

People

• Value diversity by including the different perspectives presented by diverse markets, customers, shareholders, people and locations, as well as applying employee-related policies that avoid unconscious bias;
• Support the behaviours and courageous integrity of employees in-country in all their actions, personally role modelling HSBC’s Values and Behaviours;
• Responsible for ensuring regulator / board approvals for senior appointments, where applicable;
• With Global Business, Global Function and DBS Heads, enable the growth and development of local talent (especially in countries with related regulations), including the balanced representation of this talent at the Country Executive Committee level.

Customer

• Ensure appropriate consideration is given to delivering fair outcomes to, and meeting the needs of, internal or external customers, while seeking to balance the needs of HSBC, regulators and other recognised bodies;
• Work in partnership with external stakeholders, e.g. regulators, shareholders, investor communities and industry associations, in the interest of HSBC’s shareholders, employees and customers;
• Work across HSBC to execute strategy, ensuring the right collaborations are enabled to maximise the integration of its businesses and functions, drive shareholder value and enhance the Group’s brand and reputation.

Regulator and Community

• Ensure compliance with the letter and spirit of all applicable laws, codes, rules, regulation, leading the application of the Global Standards and establishing and maintaining relevant instruction manuals;
• Implement local regulatory authorities' recommendations within agreed time parameters; 
• Promote HSBC in a constructive and balanced way with all stakeholders e.g. communities, government, regulators and shareholders;
• Actively build relationships that uphold and enhance the reputation of HSBC;
• Ensure escalation, consultation and coordinated action with the appropriate Global Businesses / Functions on matters with Group-wide implications;
• Maintain relevant government and regulatory relationships and ensure that business is conducted in adherence with all local laws and regulations and with all global standards, policies and controls set across the Group.

Leadership

• Use commercial insight to deliver consistent results that grow shareholder value;
• Possess high self-awareness and sufficient clarity about their impact, strengths and weaknesses and continually develop and improve themselves;
• In collaboration with respective Global Business, Global Function and DBS, create a high performing senior leadership team, underpinned by robust succession planning, local talent management and development of leadership capabilities, who make individual and collective decisions in line with HSBC values, policies and operating standards;
• Act as an advocate for, and an ambassador of, the Japan business both internally and externally;
• Implement Group performance management and reward strategies in collaboration with respective Global Business, Global Function and DBS which balance growing a sustainable business and allocating rewards that align to responsible risk management.

Governance and Committee Membership

The Country CEO will participate in or chair the following committees on a regular basis:

• Chair the Country Management Committee, Executive Committee and Boards ( AMJP & IBKK )
• Participate in the Country Risk Management Meeting (RMM), Asset and Liabilities Committee (“ALCO”) and People Committee. Chair any other country programme steering committees as required.
• Participate in the HBAP International Management Committee and ASP Co-CEO Leadership Meetings.

Interface with ASP Co-CEO, ASP Chief of Staff, ASP Heads of Global Businesses and Products, ASP Heads of Global Functions and DBS

Global Businesses, Global Functions and DBS are managed within the relevant global and regional operating model and will recommend strategic direction and propose key decisions in consultation with the ASP Co-CEO and ASP COS. The Country CEO will have strong oversight of business and functional activities within their geography and will be responsible for ensuring that plans developed in conjunction with Global Businesses, Global Functions and DBS are implemented in-country in partnership with the ASP Co-CEO and ASP COS. The Country CEO is accountable for enabling this in country in partnership with senior leadership representing each Global Business, Global Function and DBS.