HSBC Group

Business: Consultant Specialist

Open Positions: 1

Recruiter Name: Lampson LIANG

Location: GZ

Why join us?

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

The Opportunity:

Our technology teams in China work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include DevOps engineers, IT architects, front and back-end developers, infrastructure specialists, cyber experts, as well as project and programe managers.

Following extensive investment across our Technology and Digital domains and with plans for continued expansion throughout 2021 and beyond, we are currently seeking Consultant Specialist to join HSBC Technology.

What you’ll do:

Connectivity Services, Network Endpoint Connectivity (NEC) domain manages Global networks which includes 

• Branch and Campus wired and wireless networks.
• Domestic Network Connectivity, including remote ATMs.
• Global Access Network (International MPLS backbone), including overlay SD-WAN.

We are looking for a Network Project & Change Lead with experience managing large-scale network deployments and changes in enterprise environments. The ideal candidate will have a solid understanding of LAN, WAN, and SD-WAN technologies but will primarily focus on project execution, stakeholder coordination, and change governance (CAB processes).

The role will interface with Stakeholders, Design & Deployment and external vendors to ensure smooth, risk-free implementations.

• 12+ years of experience in network projects and change management roles.
• Should have understanding in networking and a strong understanding of Agile and DevOps practices.
• Hands-on experience with enterprise change processes (preferably ITIL-aligned).
•  Ability to manage multiple changes and projects across global time zones.
• Experience leading CRs in CAB environments, including presenting technical changes and coordinating validations.
• Familiarity with project tools (Jira, MS Project, Smartsheet) and change systems (ServiceNow, Remedy, etc.).
• Work in an Agile environment, contributing to Scrum or Kanban teams for iterative network deployments.
• Understanding of enterprise LAN, WAN, SD-WAN environments 
• Project Execution, Manage end-to-end project tasks: requirements intake, plan creation, resourcing, dependencies, tracking, and status reporting.
• Change management, Own the change lifecycle for network projects: from creation of CRs to CAB approvals, execution, and post-change review. Also, Present changes confidently in CAB meetings and follow through with validation.
• Stakeholder & Team Coordination, SPOC for projects, Design & Delivery team along with partners involved into projects.
• Reporting, provide view of resource utilization, project executed and billings. 
• Certifications (Preferred): ITIL Foundation certification or equivalent change governance training.

What additional skills will be good to have?

• Project Execution, Manage end-to-end project tasks: requirements intake, plan creation, resourcing, dependencies, tracking, and status reporting.
• Change management, Own the change lifecycle for network projects: from creation of CRs to CAB approvals, execution, and post-change review. Also, Present changes confidently in CAB meetings and follow through with validation.
• Stakeholder & Team Coordination, SPOC for projects, Design & Delivery team along with partners involved into projects.
• Reporting, provide view of resource utilization, project executed and billings. 
• Certifications (Preferred): ITIL Foundation certification or equivalent change governance training.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6&searchTerm=IJP

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***