HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Department-Splunk AI Engineer

In this role, you will:

• Citrix Observability with Splunk ITSI: Expertise in utilizing Citrix observability data with Splunk IT Service Intelligence for comprehensive monitoring and analytics of Citrix environments.

• VDI and VM Observability: Proficient in monitoring Virtual Desktop Infrastructure (VDI) and Virtual Machines (VMs) for performance, reliability, and scalability.

• OpenTelemetry, Kafka, and Splunk/Grafana: Hands-on experience with OpenTelemetry for unified telemetry, Kafka for real-time data ingestion, and Splunk/Grafana for powerful data visualization and alerting.

• Data Science & Machine Learning: Proficient in Python, TensorFlow, PyTorch, Scikit-learn, Pandas, NumPy for developing machine learning models for anomaly detection and root cause analysis.

• ETL & Data Analysis: Extensive knowledge of ETL techniques using Apache Airflow, Apache NiFi, and Spark.

• Distributed Systems & Cloud: Thorough understanding of Kubernetes, Docker, and service mesh technologies (Istio, Linkerd) with experience in AWS, Azure, and GCP observability services.

• Event-Driven Architectures: Experience with Kafka, RabbitMQ, and integrating observability into event-driven architectures.

• Time-Series Analysis & Predictive Analytics: Skills in time-series analysis for predictive maintenance and alerting.

• Security & Compliance: Ensuring observability data is managed securely and in compliance with regulations like GDPR, HIPAA.

• Performance Optimization: Ability to conduct root cause analysis and improve observability for system optimization.

To be successful in this role, you should meet the following requirements:

• Lead Observability Project in Citrix Environment: Directed the implementation of Citrix observability with Splunk ITSI, enhancing the monitoring of over 1,000 virtual desktops and applications. Improved MTTR by 40% and increased user satisfaction.

• VDI and VM Observability: Designed and deployed observability solutions for VDI and VMs using OpenTelemetry and Splunk, ensuring performance and availability of critical applications and infrastructure.

• Advanced Monitoring & Analytics with Kafka and Splunk: Spearheaded the deployment of real-time monitoring solutions using Kafka for event streaming and Splunk for visualization and alerting in a high-traffic environment.

• Machine Learning-Driven Anomaly Detection: Developed and implemented machine learning algorithms in Python for anomaly detection in telemetry data.

• Cross-Functional Collaboration: Worked closely with SREs, DevOps, and development teams to enhance system reliability and incident response.

• Splunk Certified Power User

   

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HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India