HSBC Group

Why join us?

Some careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Data Maintenance Admin Support – General Administrator.

The Trust & Fiduciary Services (TFS) team provides support and services to business stakeholders and clients on project-based requests and assignments. Chief Operating Officer (COO) Client Support Services Team assists in operationalization of Global Private Banking and Wealth (GPB&W) vision and strategy. In that context the Team is responsible for GPB&W’s overall performance and operations delivery with an increased focus on creating continuous value to our customers and providing meaningful change.

What you’ll do:

• Responsible for the coordination and completion of key trust operational activities and maintenance, whilst providing regulatory expertise and risk management assistance.
• Completes operational and administrative duties, ensuring timely completion and compliance with established internal standards. In addition, he/she performs administrative tasks as required.
• Contributes to the profitability of HSBC Trustee by working effectively and efficiently.
• Deliver the highest standard of trust & fiduciary operational services and operating efficiency.
• Provide system maintenance, including trust and customer information, SDI information, property details, etc on a timely basis with high level of quality and accuracy.
• With support and guidance, assist in the trust closing process with front-office and trust accounting teams, including system maintenance.
• With support and guidance,  conduct periodic internal reviews to ensure the trustee fulfil the fiduciary duties.
• With support and guidance,  prepare documentation relating class action, or client undertaking letters.
• Ensure appropriate and timely action taken in handling of various requests from the business.
• Dealing with different stakeholders, including Trust Relationship Management team, internal and external auditors and members of TFS Management team.
• Work with other departments to facilitate delivery of administration service to clients.
• Timely implementation of internal and external issues raised by management, audit and regulators.
• Assist in ad hoc projects.

 Team Work:

• Work collaboratively with the members of team as well as with the Onshore teams.
• Ensure appropriate ownership of the tasks assigned.

What you will need to succeed in the role:

• University graduate, with major in finance/business administration, or relevant discipline.
• Operational support full-time experience would be an advantage but is not essential.
• Excellent PC skills with a high proficiency in Outlook, Word and Excel.
• Excellent attention to detail and strong & crucial ability to multi-task.
• High level of competency in communication, both written and oral, and interpersonal skills.
• Ability to work effectively in a team as well as with minimal supervision.
• Work well under pressure and have ability to prioritize and multitask.
• Confident decision maker and problem solver.
• Good planning & organizational skills.

What additional skills will be good to have?

• Prior trust administration experience would be beneficial.

Link to Candidate User Guide: https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=cbff81231bbd2c10fd5ac9df1d4bcbac

You’ll achieve more at HSBC 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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* The information contained in this job description is a true and accurate reflection of the job as specified.