HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=7998&company=hsbcholdin&st=F3330F7DEBAC78ADCCBCFDE60416AA4EA4B99C6F

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

As part of the ongoing global transformation of the Talent Acquisition & Onboarding function and, specifically, the expansion of the Executive & Leadership Talent Acquisition Team’s remit, this is a newly created role whose purpose is to ensure operational excellence for Executive & Leadership Talent Acquisition across the UK and Europe. 

Reporting to the Head of Delivery, Executive & Leadership Talent Acquisition, the role holder will be responsible for the seamless execution of the end-to-end recruitment process for senior hires. 

This role demands a strong focus on operational excellence including process improvement, compliance, and stakeholder management in order to ensure the highest levels of candidate and hiring manager experience. Additionally, the position is also responsible for ensuring a smooth onboarding experience for senior hires.

In this role, you will be responsible for:

Process Improvement and Efficiency

•    Continuously assess and refine recruitment processes to enhance efficiency and effectiveness.
•    Implement best practice and innovative solutions to improve candidate and hiring manager experience.

Compliance and Risk Management

•    Ensure that all processes comply with local and regional regulatory requirements.
•    Conduct quarterly Quality Assurance checks as mandated by Talent Acquisition governance teams for all senior hiring.

Reporting and Analysis

•    Deliver regional reporting and analysis to key stakeholders and the regional ExCo as required, including diversity reporting.
•    Monitor and report on service and performance metrics of the RPO partner providing administrative support.

Stakeholder and Vendor Management

•    Manage relationships with Preferred Supplier List (PSL) agencies.
•    Act as the point of contact for escalations and manage any issues to resolution.

TAO Transformation Programme

•    Play a key role in the Talent Acquisition Optimization (TAO) transformation programme.
•    Contribute to the success of systems implementation and the new operating model for GCB0-3 hiring in ASP.

End-to-End Onboarding Oversight

•    Oversee the end-to-end onboarding process for senior hires across the region, for both internal and external candidates.
•    Implement a process which ensures Executive and Leadership Talent Acquisition teams are updated on candidates' progress through onboarding.

Process Improvement and Management

•    Identify and implement process improvements on an ongoing basis and as part of the ongoing Talent Acquisition & Onboarding Programme.
•    Manage changes and enhancements to onboarding correspondence templates for executive candidates.

To be successful in this role you should meet the following requirements:

•    Extensive experience in talent acquisition with a focus on senior and executive-level hiring.
•    Detailed understanding of HSBC’s end to end executive hiring processes, from role initiation to onboarding.
•    Proven track record in operational management within a talent acquisition context.
•    Extensive experience in compliance, operational risk management and regulatory adherence for recruiting in the UK & Europe.
•    Strong data and analytical skills with the ability to deliver comprehensive reporting and insights
•    Strong project management and process improvement skills.
•    Excellent communication and interpersonal skills.

The role location will be London.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click on this: SuccessFactors Learning: Item Details for CV and Interview skills Classes

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).