HSBC Group

Business: Finance Systems Operations & System Maintenance

Open positions: 1

Role Title: Financial Accounting Specialist GSC’S

Global Career Band: 6

Location: Gurugram

Recruiter Name: Megha P

Why join us?

• Global Finance within HSBC Group aspires to be a leading international finance team, leading with integrity and providing trusted insights. Global Finance Operations, as the backbone of Global Finance, are going through an ambitious program of transformation, centralizing and globalizing activities across the Group. GFO is transitioning to an organizational model underpinned by standardized and transparent processes, globally deployed, in a drive to transform our function and achieve greater operating efficiency and effectiveness.
• Finance Systems Operations (FSO) & System Maintenance (SM) team plays a pivotal role in the upkeep of applications used by Finance & Risk users across HSBC Group. The team provides various services with a mix of technical and functional expertise like Change maintenance, Accounting Rule Maintenance, Reconciliations, Exception reporting, Incident management, Access Management, Reference Data maintenance, monitoring platforms / system performance and also acts as a helpdesk in resolving issues raised by users and provides training to users when needed on applications supported. Also identifying opportunities to increase operational efficiency and effectiveness and supporting the implementation of change programs across Systems.
• The role “Manager-Financial Accounting Systems Maintenance” is responsible to assist the users by addressing their finance queries and resolving their issues in a timely manner. The role holder should also perform routine maintenance activities to maintain the reference data, perform month end GL close activities, actively work on clearing the accounting exceptions and rejects ensuring the accuracy and integrity of financial data. The role holder should also collaborate closely with the change team to facilitate a smooth transition of activities from project phases to BAU operations. Also to ensure the uninterrupted operation of systems by proactively managing and resolving incidents.

What you’ll do:

Principal Accountabilities and Responsibilities

• End to end understanding of the process within the agreed timelines or learning curve.
• Understand the overall General ledger functionalities and its usage.
• Good understanding of multiple GL systems within HSBC - FTP, Fusion. HUB, PSGL & AssureNET (Cadency) including architecture and data flow.
• The level of performance is in sync with the target set as per the SLA/KPI.
• Update/maintain the Process manuals and Standard Operating Processes.
• Understanding of production system support tasks performed during Daily, Monthly, Quarterly and Year-end close.
• Provide functional SME input for the Finance Operations supporting the line finance users and business partners.
• Manage production issues & resolution and communicate & escalate any challenges to Finance/Business Users, Regional IT teams in a timely manner.
• Support activities includes assisting in UAT of new enhancements, transition of changes from project to BAU and other advisory roles.
• Coordination with IT and other pertinent upstream and downstream
• Ability to support the USERs with Complex User Queries.
• Ability to support Business & GFOC management with timely system updates.
• Partnering with the Change team with various system updates and changes.
• Ability to multi-task and may be required to help in business as usual of similar systems.
• Responsible for the coordination and governance of controls used in the system.
• Has the ability to standardize a process by suggesting the best practices.
• Idea and awareness of implementing various automation tools to reduce manual efforts.
• Demonstrates HSBC Values with utmost professionalism.
• identifying opportunities for process re-engineering/ improvements, drive changes independently with minimal directions.

Leadership & Teamwork 

• Be a good team player.
• Self-driven and motivated

What you will need to succeed in the role:

• MCA / BE / MBA / M Com. Qualified Accountant (Chartered, ACCA or CIMA) with overall 7-10 years work experience                            
• 5+ years of experience of working on Finance Systems
• Knowledge of General ledger systems is must.
• Knowledge of SOX and Audit Controls related to process management.
• Update/maintain the Process manuals and Standard Operating Processes.
• Ability to comprehend, interpret and transform huge volume of finance data.
• Experience of Process Streamlining using automation tools (like Xceptor/PYTHON/Appian)
• Ability to quickly learn & understand the 

Others

• Should be able to work in rotating shift pattern.
• Open to work on weekends on need basis.
• Respond to and provide extended support as required by the Business Deliverables. – Extended hours / weekend support.
• Self-motivated and good team player           
• Sound problem solving, planning & organizing skills.
• Robust experience in planning and organizing work in a global environment.
• Effective time management skills and ability to work under pressure with challenging deadlines.
• Ability to maintain control, direction, and motivation of staff in an ever-changing environment.
• Ability to manage customer relationship with multiple business partners.     
• Establishing and building user confidence in a robust FSO function
• Evidencing a proactive approach - it is fundamental for this role that all stakeholders are kept informed of the progress of issues raised towards resolution.
• Focusing on the delivery of an excellent support function and surpassing user expectations

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a

(Or)

Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar.

https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***