HSBC Group

GCB 5

Some careers open more doors than others.

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Fraud Management – Strategy.

Principal Responsibilities

• Developing, deploying and enhancing fraud systems and strategies to protect the business against financial loss
• Ensuring solutions such as Fraud Risk Controls on Cards are operating at optimum effectiveness
• Providing expertise in fraud risk control and technical solution knowledge to Fraud Operations and Fraud Management functions
• Developing card fraud prevention practices in line with Regional/ Global Fraud Management policies
• Supporting activities on plastic cards and digital wallets initiated by WPB Business units
• Participating in fraud related projects, acting as a subject matter expert (SME) to capture requirements and understand the local regulatory environment and platform issues across the regions
• Engagement with Wealth and Personal Banking (WPB) team to understand changes in Business strategy
• Identify opportunities and best practice across Fraud Risk systems that deliver efficiencies
• Ad-hoc fraud incident support is required if any

• In depth knowledge on cards products and familiarity is systems used within Hong Kong including SAS, Power Card
• Experience in fraud management related functions, controls and processes
• Knowledge in fraud detection tools such as SAS EFM would be an added advantage
• Understanding of digital wallet payments methods and fraud risk aspect
• Ability to maintain control, direction and motivation in an ever-changing environment
• Strong understanding of HSBC global organization and values
• Organized with positive drive, tenacity and good influencing
• Ability to assess multiple attributes, analyse for outcomes and make decisions that deliver against all components of the business
• Strong interpersonal skills to manage relationships both within the team and with stakeholders

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.