Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
The role is within the Client Services IT area, which is part of the Wholesale Technology division providing IT solutions to support clients Onboarding, KYC and clients maintenance processes.
We are looking for a highly effective, client focused Business Analyst with experience in managing delivery as well as in requirements gathering and testing.
The role holder will be expected to analyse, define and own the implementation of the Client Services products across multiple client journey, working closely with multiple internal stakeholders to identify and assess business needs.
What you’ll do
- Work closely with business SME’s to elicit and define business requirements, translating them into agile user stories that have clear acceptance criteria.
- Perform business requirements gathering using a variety of techniques and support requirement refinement utilizing Agile methodologies.
- Present business requirements, proposed solution and acceptance criteria to the Product Owner for review, subsequently supporting the development team with query resolution during development phases.
- Work with IT teams to refine solution designs / user stories and communicate back to the business stakeholders at all levels in their ‘own language’.
- Test delivered IT components and working with the development team to resolve any identified defects.
- Preparation of materials for senior stakeholder forums and present as required.
- Contribute to training content to support users’ readiness.
What you need to have to succeed in this role
- Hands on working experience in working in an Agile environment (Kanban framework is specifically used).
- Experience with requirement engineering for complex projects.
- Full life cycle Business Analysis experience from requirements definition through to implementation within a business facing IT environment.
- Strong problem-solving skills.
- Excellent communication skills: ability to communicate effectively with both business users and IT development team on various seniority levels.
- Ability to manage conflicting business requirements and project scope and escalate risks, issues and dependencies to Project Management.
- A delivery-orientated approach to both individually assigned tasks as well as and project-related ones.
- Tools: Confluence and JIRA
What we offer
- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Zoom interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
Recruiter name
Agata Jalowska
Recruiter email
agata.jalowska@hsbc.com