Job Advert Details
Why join us? (Overview of Dept./Function)
Instrument (IM) is a shared service organization created in 2010 within HTSO which provides Reference data information across entities within HSBC Group. The responsibility would be to own and manage enterprise reference data maintenance for various asset classes in the department (Fixed Income, Equities & Derivatives). The responsibilities also include the management of market data feeds both end of day as well as real time data from third party vendors, as well as update internal data tasks to support both external and internal data on HSBC systems for the above-mentioned products. The team in Bangalore & Colombo will own the tasks mentioned above and will be responsible for the input, amendment and maintenance of products. Information is sourced from external 3rd party applications and databases such as Bloomberg and Refinitiv and these are in turn updated in the necessary product applications. The staff will be involved in maintaining the Instrument Reference data & responsible to support the existing BAU process.
The Opportunity: (Brief Overview of the Role)
- The responsibility would be to own and manage along with IM Automation tools for enterprise reference data maintenance across various asset classes in the department (Fixed Income, Equities & Derivatives). This is an individual contributor role, flexible shift timings to work as per business requirement.
What you’ll do: (List out Key Responsibilities)
- To ensure that all work is delivered within agreed timeframes and meets the required high quality standard
- To deliver a high quality customer driven service which provides customers with a positive view of HSBC and meets their expectation in terms of accuracy, timeliness and professionalism
- Understand and deliver excellent customer service. Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked.
- To pro-actively suggest and design improvements in process workflows
- To ensure that common fraud / errors / irregular transactions are identified and escalated in accordance with procedures in a timely manner
- To understand and comply with all relevant policies and procedures issued by the Group and contained within the Group Standards Manual and relevant Functional Instruction Manuals, Desk Instruction Books and Process Guides
- To be aware of the Operational Risk scenario associated with the role and to ensure that all actions take into account of the likelihood of operational risk occurring
- To maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
- To acquire and update knowledge on procedures related to processes and to ensure that work is completed in accordance to procedures and within timeframes
- To ensure that issues / problems are effectively investigated and resolved or are appropriately referred with recommendations
- To respond quickly to urgent work demands and be flexible with work timings.
- Stakeholder management.
- Risk management, to be aware of Data Standards / CDEs and to be compliant as per HSBC policies.
- Manage and evolve the automation tools / business rules of an ever changing business.
- Acquire good understanding of process and business applications as an SME.
- Prepare up to date reports & presentations for senior management meetings.
Qualifications
What you will need to succeed in the role: (Minimum Qualification and Skills Required)
- Knowledge on Fixed Income, Equities, Derivatives & FX related products & Money Market products (E)
- Experience with vendor systems – Refinitiv, Bloomberg data feed and LSE (E)
- Stakeholder Management working with SMEs.
- Excellent communication skills – Written & Verbal
- Excellent interpersonal skills
- Attention to details & high level of accuracy.
- Work on own initiative
- Should possess excellent MS Office skills.
- Should be able to work flexible hours (Night Shift/Rotation Shift) (E)
- Good eye for detail & experience in managing huge data modules.
- Documentation governance including supporting all audit related requirements.
What additional skills will be good to have? (List out good to have skills and certifications)
- Ability to work under pressure
- Excellent Team spirit and experience in cross functional collaboration.
- Experience in data processing and analysis
Want to Apply?
- All applicants must have successfully completed their probation period
- All applicants must have a minimum performance rating of Good and behavior rating of Good in the last year end appraisal
- All applicants should have served at least 18 months in their current functional role and department
- Applicant should inform their Line Manager prior to applying
- Application form should be submitted on CareerLink along with their updated CV
- All the completed applications should be submitted on CareerLink by 11:59 PM on the closing date
- Applicant should not been previously declined for the same position within the last 6 months on the date of submission of their application & the time of selection.
- Applicant should not been on ANY form of Corrective Action within the last 6 months from the date of application
- Right to work is required. Local employment rulings and restrictions will apply.
- Applicants who meet the required minimum score at the interview may be placed in a pipeline for a period of 3 months to fill any vacancies which may arise for the same position during the immediate 3 months from the IJP closure date. The final decision to place an individual in the pipeline rest with the business head concerned
- Applications of candidates who do not adhere to guidelines during any technical assessment that is conducted as part of the selection process will be disqualified and not progressed thereon.
Recruiter name
Bathiya Jayathilake
Recruiter email
bathiya.jayathilake@hsbc.com.lk