Job Advert Details
Business: AS- Event Capture and Analysis
Open positions: 7
Role Title: Assistant Manager- Checker
Global Career Band: GCB7
Location: Quezon City, Philippines
Recruiter Name: Ched Mulit
Why join us?
Asset Services (AS) team is responsible for end to end processing of all Corporate Action (CA) events in various markets. Process covers announcement, reconciliation, payment of Income or CA proceeds to clients and post payment reconciliation. Corporate Event includes and not limited to Cash dividend for Equities, Interest & Redemption for Fixed income securities and Corporate Evens like Merger, Stock splits, Acquisition, etc.
- Learn various types Corporate Events and securities from different markets
- Acquire experience in Asset Services, particularly function of CA event analysis and maintenance
- Adopt to fast paced environment with wide variation of work and dynamics in Overall AS Operations
- Opportunity to grow as an expert within Custody business and wider Securities services
The Opportunity:
To achieved maximum efficiency by deriving value and consistently providing high quality of services to customers in line with agreed Service level agreements within the Securities Services Operations MNL.
Assistant Manager is responsible to perform dual function as Processor and Quality Control for all tasks within Asset Services Operations and lead the team should the Manager not be on duty, giving advice and taking action to resolve issues.
The challenge of the business is to work under different parameters time zones, flexi-shift, different systems, practices and processes and a uniqueness of work culture/environment inherited from the migrating countries.
The nature of the administration services provided and the extent of the delivery of the services are such that processing delays or errors will almost inevitably result in serious losses to the Group or poor customer service. The maintenance of a high level of internal control is essential to minimize these risks and maximize process security.
What you’ll do:
- Acquire a broad understanding of all the Corporate Action processes and market specifications for various markets assigned
- Review various sources of CA announcement from vendor source or market to validate and confirm golden source of information
- Liaise with different groups like IT, external party, Share Registrar, agent, etc. to resolve exceptions
- Perform Quality Control, manage complex cases, escalations and queries that require resolutions.
- Assists to plan capacities daily and intra-day based on projections and volume analysis and allocate/reallocate resources within the team.
- To have a tight control to prevent any operational losses by establishing methods and check points to scrutinize exceptions/errors and to prevent potentially fraudulent situations through strong internal audit and staff feedback mechanisms.
- Ensure compliance with audit requirements by performing audit checks as required by process in line with business process requirements.
- Lead by example to provide Service excellence, evident with behavior demonstrated aligned with HSBC values and culture of Asset Services Operations
Qualifications
What you will need to succeed in the role:
Knowledge
What additional skills will be good to have?
- A post-graduate diploma or degree in any discipline. Higher qualification not a bar provided aspirations commensurate with the position
- Possess equivalent experience in Securities, Corporate Action, Income or a Finance graduate with background in Operations.
- Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.
- Ability to learn quickly, transfers knowledge appropriately, understand and interpret numeric data.
- Demonstrates strong awareness / ability to recognize and effectively contain financial and operational risk
- Able to work in time sensitive environment and manage priorities effectively.
- Dedicated approach to teamwork and ability to contribute to team effort
- Customer focused & committed to providing high standards service
- Possess relevant Securities background and knowledge - at least 18 months of Securities experience.
- Those who have IOC qualifications will have an advantage.
- Experience in BANCs or Quartz platform is an advantage
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (Philippines) Inc. ***
Want To Apply?
- All applicants must have successfully completed their probation period
- All applicants must have met the Behaviour Gateway in the last performance appraisal
- All applicants should have served at least 18 months in their current functional role and department company
- All applicants should inform their respective line manager of their application
- Application form should be submitted via CareerLink along with the current CV
- All the completed applications should be submitted via CareerLink by 11:59 PM on the closing date
- Have not been previously declined for the same post within the last 3 months on the date of submission of their application
- Have not been on ANY form of Corrective Action within the last 6 months from the date of application
Declaring incorrect information in your application (e.g. incorrect performance and behaviour rating; and corrective action status) is considered a SERIOUS OFFENSE based on the HDPP Employee Handbook:
A. Very Serious Offense
"Sec 1. Any acts of dishonesty, which may provide reasonable grounds for the company to lose trust and confidence to the employee, which includes but not limited to the following:
c) Giving false testimony or falsifying any document, records or information or presenting such falsified document, records or information in any study, research inquiry; padding and deliberate overcharging of expenses; tampering with time records; requesting or allowing any individual to log in/out and actually logging in/out any individual.”
Recruiter name
Ched Mulit
Recruiter email
mercedita.x.mulit@hsbc.com.ph