Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity
The Data Controls Design Manager jobholder will be responsible for designing and developing innovative, user-centric solutions, processes and frameworks for Data Storage and Records Management (DSTO) controls for Retention Schedules, Retention and Disposal and Legal Holds Management.

What you’ll do
Design and develop overall processes related to Data Storage and Records Management (DSTO) controls for Retention Schedules, Retention and Disposal and Legal Holds Management. 
Design and develop the frameworks for structured and unstructured records, retention schedules and legal holds, including Mandatory Procedures, Operating Instructions, Technical Implementation Instructions, process flows and any other required documentation. 
Work with various stakeholders, including Regional, Country, Business and Infrastructure teams representatives, Product Owner, Change the Bank teams and vendors to enhance and/or create tooling required to effectively manage records and data within the bank, provide tracking and introduce automated processes.
Develop instructions and guidance and provide support and training to stakeholders as required.
Maintain the design of Retention Schedule KCIs. Introduce amendments to the KCIs as required.
Drive all activities related to MSIIs, as required, including drafting new issues and completing closure packs. 

What you need to have to succeed in this role
Knowledge of and working experience with Information Lifecycle Management, Records Management and Data Privacy, including tooling solutions.  Ability to understand complex and abstract ideas and technical solutions.
Experience with Risks and Controls, including Helios.
Experience with developing Control documentation, such as policies, procedures, instructions, guidance, documents etc. 
Previous project and change management experience, including project planning and execution.
Problem-solving skills and design thinking attitude.
Excellent collaboration and communication skills; ability to articulate design work to all levels of stakeholders. 
Self-directed person with a strong sense of ownership and an ability to work independently.

What we offer
Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN).
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours 
Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:
Online assessment.
Telephone screen (for external candidates only)
Interview with the hiring manager. 


We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
Applications sent to us will be taken into consideration only if they include the following statement:
“I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com 


Recruiter name
Monika Mesanio
Recruiter email
monika.mesanio@hsbc.com