Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
You’ll join a cross-border support and release function working with colleagues in Poland and Germany to keep critical applications stable and safely delivered on IBM Mainframe z/OS. This is a GCB4 role, so it’s hands-on technically, but with enough scope and autonomy to coordinate the work of several engineers and keep releases moving at pace.
In practice, you’ll be at the centre of mainframe application maintenance and the end-to-end release process—planning and coordinating change implementation, managing risk and dependencies, and driving continuous improvement so that releases are predictable, compliant, and increasingly automated. If you enjoy combining deep technical context with clear leadership and calm execution under pressure, this role gives you visibility, impact, and a strong platform for further growth in technical leadership.
What you’ll do
- Coordinate mainframe release and change implementation activities.
- Troubleshoot complex technical issues and manage escalations.
- Collaborate with development, infrastructure, and operations teams.
- Ensure compliance with Change and Release Management processes.
- Mentor team members and promote knowledge sharing.
- Drive process improvements and automation initiatives.
What you need to have to succeed in this role
- Strong mainframe z/OS experience, including working knowledge of TSO/ISPF and TWS.
- Proven release implementation skills in a mainframe environment: understanding release cycles, change windows, dependencies, back-out planning, and operational readiness.
- Confidence in coordinating work across multiple engineers/streams (task prioritisation, sequencing, decision-making, follow-ups.
- Solid grasp of Change & Release Management expectations (process discipline, auditability, risk assessment, and stakeholder sign-off).
- Ability to troubleshoot complex technical issues and manage escalations effectively, keeping stakeholders informed and options clear.
- Strong mentoring and knowledge-sharing skills: coaching engineers, raising capability across the team, and building reusable guidance/runbooks.
- Good people and stakeholder management: clear communication across locations, constructive challenge, and a “get it done" mindset when priorities compete.
- A continuous improvement attitude — spotting bottlenecks in the release process and helping drive process improvement/automation where it makes releases safer and faster.
What we offer
The pay range for this role is 24 600 PLN - 36 900 PLN (monthly, gross).
Additional car allowance in the amount of 4,786 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN)
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery and kindergarten discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Job interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
Recruiter name
Agata Zielinska
Recruiter email
agata.zielinska@hsbc.com