Job Advert Details

Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity
The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, specialist technical knowledge and a deep understanding of the businesses and functions we serve. 

Key activities include implementation and oversight of the Group’s Risk Management Framework, ongoing and targeted controls assessments, implementing and maintaining robust risk governance, and championing a proactive risk culture. GCIO CCO works closely with partners across all lines of defense and is responsible for maintaining positive relationships with our regulators and external partners. 

GCIO CCO Shared Services Team will work on improvement of existing ways of working, tools and processes for risk and control management 

What you’ll do
    • Oversee the end-to-end delivery of MI and reporting services, ensuring accuracy, consistency, and timeliness across operational outputs are met
    • Coordination of work for teams responsible for production, validation, and distribution of regular and ad-hoc reports to internal stakeholders and senior leadership
    • Act as a key point of contact for senior stakeholders, 2LoD ensuring clear communication of insights, risks, and reporting changes 
    • Drive process improvements and automation initiatives to increase efficiency and reduce manual reporting efforts.
    • Collaborate with cross-functional teams including Quality Assurance Data Engineers and Technology to ensure alignment of reporting with business needs and governance standards.
    • Monitor data quality and reporting controls, addressing discrepancies, errors, or emerging risks in operational data.
    • Create and maintain documentation, processes for relevant areas

What you need to have to succeed in this role
    • At least 3 years of hands-on experience with one or more or the control capabilities in the Technology and Cyber domain either directly or as a 1/2/3LOD control management function 
    • Understanding of Risk and Control Management concepts, Key Control Indicators, Key Risk Indicators and Key Performance indicators and their use in Technology Risk and Control management.
    • Previous experience of identifying, defining and solving problems that have impact on your work or the wider business
    • Previous experience leading teams required with remote team leadership experience preferred
    • Flexible and adaptable, able to handle and prioritise competing demands in a fast-paced environment
    • Strong communication skills to influence and challenge stakeholders.

What we offer
    • Competitive salary
    • Annual performance-based bonus
    • Additional bonuses for recognition awards
    • Multisport card
    • Private medical care
    • Life insuranceOne-time reimbursement of home office set-up (up to 800 PLN).
    • Corporate parties & events
    • CSR initiatives
    • Nursery discounts
    • Financial support with trainings and education
    • Social fund
    • Flexible working hours 
    • Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:
    • Online behavioural test (for external candidates only)
    • Telephone screen (for external candidates only)
    • Job interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com 
Recruiter name
Monika Ciecholewska
Recruiter email
monika.ciecholewska@hsbc.com