Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
Financial Crime Investigations (FCI) focuses on the specific financial crime threats the firm faces now and, in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate from the harms associated with financial crime. FCI harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnerships to achieve this end.
This role will sit within Group Investigations Optimisation Team, reporting to the Head of the Investigations Optimisation. The Investigations Optimisation Team has overall responsibility to identify, assess, prioritise and deliver optimisation opportunities across global Investigations, closely liaising with the sub-functions of Triage, Investigative Reporting and Major Operations. The optimisation remit is wide, ranging across processes engineering, cross functional de-duplication, improved products and tooling, through to large scale AI driven solutions.
The Investigations Optimisation Senior Manager will lead a delivery pod, combining SME knowledge together with a process engineering capability and is responsible providing Investigations process knowledge and driving the delivery of optimisation projects. Additionally, they will directly support the Head of Optimisation in creating and delivering the optimisation strategy, providing oversight of all activities to ensure their compliance with global procedures and policy.
What you’ll do
• Lead large scale optimisation projects in support the optimisation strategy, liaising with relevant stakeholders and delivering tangible outcomes.
• Liaise with regional and market Investigations stakeholders to generate and assess optimisation opportunities.
• Develop and communicate optimisation business cases.
• Provide Investigations subject matter expertise (SME) knowledge and input to governance forums.
• Design and deliver training related to optimisation projects.
• Track and report optimisation progress, providing updates to the Head of Optimisation and related governance forums.
What you need to have to succeed in this role
• Working knowledge of the financial crime investigations process across multiple Investigations’ teams.
• Strong analytical, organisational and delivery skills, resourceful, creative and adept at solving complex issues.
• Excellent communication and inter-personal skills, with experience in managing conflict between stakeholders.
• Highly motivated and autonomous with a continuous improvement mind set and ability work under pressure to tight deadlines.
• Critical thinking, being inquisitive and ability to use initiative without guidance. Experience in delivering change projects or initiatives.
• Understanding of operational risk control frameworks and control environment. Project Management qualification (e.g. Prince2, APM, Agile) or associated experience (desired).
• Process Engineering qualification (e.g. Lean, Six Sigma, Design Thinking) or associated experience (desired).
• Awareness or experience of automation technologies including (e.g., RPA, NLP, NLG & Gen AI) (desired).
What we offer
The pay range for this role is 21142 PLN - 30000 PLN (monthly, gross).
Additional car allowance in the amount of 4260 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery and kindergarten discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
• Online behavioural test
• Telephone screen
• Interview with the hiring manager
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
Recruiter name
Karolina Gola
Recruiter email
karolina.gola@hsbc.com