HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Department: - WSIT Global Payment Solutions

Work Location: Pune

In this role, you will:

Subject matter expert in payment domain (GPP-SP) with 10+ years of experience. Associate should have hands on knowledge of Global Payment plus (GPP SP). experience on bug tracking system like Jira, good knowledge of SQL queries, understanding of defect life cycle and good communication are essential for this role. Knowledge of any automation tool is preferable. It is expected that SME should be able to work on automation tool. This role will also require interaction with various teams, timely and quality deliveries of assigned task. They use their deep experience leading advancements in technology, which may be at a project or organizational level, to influence technical direction. These leaders know how to interpret customer leadership guidance and direction, and translate it into actionable plans, requirements, and strategies. They have proven experience delegating resources and tasks and transforming ideas into operational capabilities and lead by example.

• Understand the business requirements of GPP product and interfaces and support test engineers to create test artifacts and support in test execution.
• Ensuring that the delivery of projects into the live system meet the agreed quality expectations and are compliant with all relevant internal instructions and external regulatory requirements.
• Work closely with stakeholder to understand the project requirement and work on technical delivery.
• Ensuring that any issues, or risks, highlighted in testing are addressed in an appropriate manner, and are escalated as required.
• Ensure compliance with HSBC policy and procedures, together with early identification and effective resolution or escalation of IT control issues as they arise.
• Identifying the opportunity for automation and lead the activity till closure. 

To be successful in this role, you should meet the following requirements:

• Hands on experience GPP product is MUST or on similar Product
• Must have strong UNIX and shell scripting experience. Should have prior experience of working on LINUX based servers.
• Should have basic knowledge on middleware products like WAS/MQ/IIB. Should possess strong analytical skills.
• Should have good experience on DevOps tools like Ansible, GITHUB, Jenkins etc

Added experience on Control-M, Connect:Direct will be an advantage.

• Added experience on GPP/RTP applications will be an advantage
• Should be open to working in UK shift, weekends and post office hour on-call support (all ROTA based).
• Should have good communication skills and be able to efficiently communicate in the issue investigation calls/chats.
• Should be forthcoming in highlighting issues and reach out to admin teams (MQ, IIB, UNIX, DBA) in case if help is required from them.
• Should be a self-starter and motivated to pick issues reported to the Env inbox and start working on it.

The successful candidate will also meet the following requirements:

• Knowledge of multiple clearing systems
• Hands on experience of CI/D pipelines

Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India