HSBC Group

Why join us?

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. The position lies within the Cash Equities in Market Operations. The job holder is responsible to support middle office activities specifically in the broker matching space. This role includes managing primary objective of driving operational excellence across our business globally.

The Opportunity:

• The Broker Matching Analyst will support the Sector, Program Trading and Sales desks for the Cash Equities business.

• The role holder covers day to day management responsibilities of the Broker Matching team is responsible for matching inward broker confirmations with HSBC bookings.   

• The role holder acts as the point of contact for the trading desk and liaison with internal departments (client service, front / middle office, settlements, finance etc.).

• As a result, you support the equity franchise with their institutional clients on a daily basis and reduce risk and escalate when necessary.

What you’ll do:

• Manage the communications with the desk for Equity trades - handle Client queries and escalations.

• Process the inward broker confirmations.

• Monitor and complete query management system.

• Accurate recording of all issues / disputes during pre-matching.

What you will need to succeed in the role:

• Able to demonstrate the mind set and maturity to operate in a fast-paced environment.

• Awareness and appreciation to operations risk and control and exception management.

• Strong communication skills with the ability to interact with clients/stakeholders.

• Attention to detail and a hands-on approach to identify opportunities of process improvement.

• Follow formal escalation framework across all aspects of Operations i.e. operational and systemic related risks.

What additional skills will be good to have?

• Flexibility to work in hybrid shifts if needed.

• A degree in Business or Finance would be preferred.

• Ability to multi-task and support multiple stakeholders.

• Able to work in a demanding and time sensitive environment.

Link to Candidate User Guide: https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=cbff81231bbd2c10fd5ac9df1d4bcbac

You’ll achieve more at HSBC 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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* The information contained in this job description is a true and accurate reflection of the job as specified.