HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=8313&company=hsbcholdin&st=A4C5D3F98D8D9385285206F889A5FE84CA197BBF

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.   

We are currently seeking an experienced professional to join our team in the role of HIP Developer Experience Lead.

As a developer experience lead for the HIP platform, you will help to understand and improve the internal customer and developer experience for our strategic platforms, enabling more customer centric solutions.

Your role is to tackle the challenge of the complexity that teams must endure as they integrate technology services into a viable route-to-live. This journey might include runtimes for dev, test and prod; global load balancing; CI/CD mechanism; monitoring, logging, alerting systems; database; file storage; secrets management; team coordination tooling including Confluence and Jira; solutions design documentation; and IT service acceptance documentation.

HSBC Internal Cloud (HIC), IKP (Internal Kubernetes Platform) and Kafka (Event Streaming) are our strategic hosting platforms supporting the fast-growing demand from numerous customers. We have deployed over 15,000 servers in 3 regions underpinning thousands of Technology services.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

•    Work with key platform stakeholders to review existing platforms in HIP for opportunities to implement better customer journeys.
•    Assess and compare external platforms (owned by GBGIs, CTO Platforms or other domains) to seek for enhancements opportunities to then implement into HIP platforms.
•    Work closely with lead developers, understanding their needs and pain points, and to identify areas for improvement and implement solutions within our HIP infrastructure.
•    Facilitate 2-way communication between platform creators and consumers - technical, but good comms / material creation etc.
•    Create and maintain efficient tools, platforms, and processes that enable internal developers to build and deploy software more easily.
•    May include implementing automation, managing infrastructure as code, building CI/CD pipelines, providing self-service infrastructure, and being a partner to development teams to improve their workflow and remove blockers.
•    Maintain and drive strong collaboration between federated domains underpinning internal cloud across CTO, and across the business lines and with vendors.
•    Provide technical guidance and support for customers whilst driving deployment consistency.
•    Build a developer-centric culture within HIP.

To be successful in this role you should meet the following requirements:

•    A strong background in development is essential for the role
•    A strong blend of infrastructure engineering skills and a developer-centric mindset to improve the overall developer productivity and happiness
•    Ability to interface with senior stakeholders to procure the right tools and environments to suit their developers
•    An understanding of public cloud offerings with preferable experience in building applications on it
•    Experience with providing enterprise strength solutions to manage/operate a globally disperse infrastructure

This role is based in Sheffield.

If you are an HSBC Contractor and wish to apply to this role, click here.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted  by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26targetStudentSysGUID%3d%26actingAs%3d%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).