HSBC Group

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued.

Principal responsibilities

• Manage and execute implementation of retail international payments initiatives, ensure quality deliverables which meet internal and external customers’ requirements

• Plan, formulate and deliver business strategic KPIs or initiatives aimed at achieving seamless customer experience, streamlining the end-to-end operation process, sustaining business growth and competitive edge of Retail payment products and services

• Maintain timely communication with various stakeholders throughout the product lifecycle to ensure requirements are aligned with business objectives

• Liaise with various stakeholders to manage initiatives to address the changing customer and business needs

• Prepare relevant strategy papers, business proposals and reports for presentation to senior management

• Keep abreast of the latest compliance requirements of the Group, Bank and regulatory authorities, initiate necessary internal and external communication plan, internal procedural and system changes

Requirements

• University Degree or other relevant post graduate qualification

• Minimum 5 years’ experience in retail international payments product management or related, prior experience in retail international payment, digital channel development or multi-functional projects would be an asset

• Strong project management skills, ability to work with minimal supervision

• Numerate, positive, flexible and self-motivated individual

• Strong business acumen and analytic skills, able to navigate conflicting priorities

• Shown strong situation awareness, strong desire to learn and able to work in Agile environment

• Basic knowledge in database, VBS, statistics and MI would be an asset

• Proficiency in both English and Chinese 

When applying, please submit a full resume and attach your appraisal reports for the last two years. For internal applicants with less than twelve months in their current role, Manager’s endorsement is required. Please obtain and enclose the endorsement in the application. If you have been in your current role for more than 12 months but the behaviour gateway was “No” in the most recent performance assessment, you cannot apply any internal job openings.

You’ll achieve more at Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited