HSBC Group

Business: Markets and Security Services Operations – Non-Financial Risk

Open positions: 2

Role Title: Manager - Non Financial Risk – Framework Governance 

Global Career Band: 6

Location (Country / City ): India, Bangalore

Recruiter Name :  Srinivasan S

Why join us?

• MSS Operations NFR team is an internal risk and control management function primarily responsible for ensuring that risks within Markets and Securities Services Operations are managed within risk appetite. It is a global, and cross asset-class, function that works closely with Control Owners in ensuring that key controls are adequate in mitigating our material risks. The function is broadly responsible for evaluating risks, monitoring, reviewing, and testing both the design and operation of key controls, driving consistency of the internal control framework across locations where there is a Markets and Securities Services (MSS) presence, ensuring adherence to risk & control policies, reinforcing control culture and directing control awareness activities, and ensuring that Operations management are accountable for their risks and taking action on a timely basis to remediate.

The Opportunity:

• The role holder will partner closely with the Head of NFR Governance to deliver on both framework and governance activities inlcuding pack production, Helios control management, third party governance and information risk monitoring for MSS Operations across all products and utilities and all global hubs, sites and GSC locations.
•  The role holder will work closely with MSS Operations Control Owners, MSS Operations ExCo, MSS Operations NFR leads, MSS NFR and other Group NFR functions, ORR and Risk Stewards to contribute to a well-connected, forward looking team.
•  The role holder will need to be deeply connected with these teams, understanding the challenges across the Operations function and will support improvements to the global framework and governance environment in an ambitious and agile manner, ensuring progression to a more standard, sustainable and optimized enviroment within MSS Operations. 
•  The ability to be highly organised, maintaining excellent communication skills and a focus on delivery against deadlines is paramount in this role. The ability to influence stakeholders within the first, second and third lines of deference (LOD) is also critical, along with positivity and a can-do attitude.

 What you’ll do:

• Working with the Reporting Manager and Delivery VP to deliver the NFR Reporting Strategy from a Production Perspective
• Assisting with Developing and Designing Operations Dashboards and Risk Metrics
• Delivering the Global reporting agenda through production of reports and analytics
• Interacting with Global NFR Teams and Leads to ensure Global NFR reporting is executed
• Producing Global NFR reporting for Product and Regional Meetings
• Process ad hoc queries in a timely manner for all Stakeholders.
• Candidate should be able to compile, replicate and execute daily, monthly, or quarterly reports in allocated time frame and adapt to moving deadlines.
• Understand the RTCL and its impact on MSS Operations
• Understand Governance initiatives and BoW within the wider MSS Operations NFR and MSS Operations

What you will need to succeed in the role:

• Good working knowledge and appreciation for risk management across strategies, capabilities, and governance
• Strong knowledge of the external environment – regulatory, political, competitors, innovation etc.
• Proven ability in working across multi-disciplinary and multi-cultural diverse work environments
• Good understanding of HSBC’s risk management framework and associated governance practices
• Previous experience in pack production and/or experience pulling together content for key governance meetings.
• Proven ability to articulate complex issues concisely and in clear language
• Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels along with proven experience of positive, challenging interactions with Senior Management
• Positive ‘can do’ attitude, high level of motivation to meet challenging deadlines and targets.
• Strong English writing skills.

What additional skills will be good to have?

• Experience of working in MSS Operations is highly desirable
• Data analysis skills in particular around KRIs and KPIs
• Strong knowledge and understanding of Powerpoint and Excel
• Good knowledge and understanding of Sharepoint, QlikSense, Python, PowerBi applications
• Ability to work in coordination with a global team and manage multiple responsibilities

Link to Candidate User Guide:

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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